I used a program called spybot. It messed up a lot of things on my computer. Norton antivirus wouldn't run, external cd rom was missing, etc. I have solved all the problems except that my HP722C deskjet printer will not print. It will only shoot out blank pages. I got it to print one page from Microsoft word, but printshop won't print and can't print off the internet. I completely reinstalled the software, but it still won't do anything but shoot out blank pages. Help!!!!!!