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Printer problem

Discussion in 'Hardware' started by crsaj, Jan 21, 2011.

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  1. crsaj

    crsaj Thread Starter

    Joined:
    Jun 7, 2002
    Messages:
    991
    My Dell AIO 926 printer is locked. The LCD window says "cover open". The covers are closed but this message remains and does not allow the printer to function. The printer is out of warranty so I need help from this forum. Thanks. Charlie
     
  2. sexnage

    sexnage

    Joined:
    Jul 18, 2005
    Messages:
    249
    Have you tried to look if there is a piece of paper stock inside? sometimes this is the problem. The other solution is to unplug the cable from the power outlet. The hold on the reset button for couple of seconds till you see the reset or defult settings.

    Try it and let hope this works

    Jaime
     
  3. crsaj

    crsaj Thread Starter

    Joined:
    Jun 7, 2002
    Messages:
    991
    Thanks, but there is no paper lodged inside. I tried your suggestions to no avail. If I press a few of the buttons simutaneously I'll get a ready mode but when I select "copy" it locks and nothing happens.
     
  4. sexnage

    sexnage

    Joined:
    Jul 18, 2005
    Messages:
    249
    I believe you need to take your printer for service. But before you do that, make sure you are not paying more then what you will spend on a new one.


    Later

    jaime
     
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