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Printer Problems Please Help!!!!

Discussion in 'Hardware' started by guitarist968, Oct 15, 2003.

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  1. guitarist968

    guitarist968 Thread Starter

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    Ok heres the deal. I have a HP Officejet 6100 Series 6110 printer/fax/copy/scanner. When I go to fax, on the last page it sometimes all the lights will start blinking on the machine and the print-out it gives from faxes says "A power failure occured..." I then have to turn the machine on and off before it starts working again.

    Could you tell we what to do?
     
  2. guitarist968

    guitarist968 Thread Starter

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  3. Lurker1

    Lurker1

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    HI guitarist968

    All I can suggest is trying the fax machine on a different power outlet. Also make sure that the PC its connected to isn't going into any power saving mode.

    "Faxes fail when the computer goes into suspend or sleep mode
    Do not use suspend or sleep mode on the computer when connected to an HP all-in-one product. The HP all-in-one product maintains contact with the computer. When the computer goes into suspend or power save mode, the task that communicates with the unit cannot function. This will cause communication problems. "


    Other than these you will probably need to call HP. Good luck.
     
  4. nickelodeon

    nickelodeon

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