Printer Problems

[Allan Murray]

I have an HP Deskjet 3050a printer on HP Envy Laptop. I use Jetec compatible ink.
For some time now I have had some problems with my printer. Sometimes it responds immediately. Other times it takes up to 5 minutes to respond. It happens on wireless or on the cable. Sometimes I have to empty the print queue and start again and that often does it. Should I be getting a new printer, or is there anything I can do to improve the situation? Allan

 

[TerryNet]

From "on HP Envy Laptop" I infer that you are using the printer with only one computer. Is that true? If so, what operating system?

Is "empty the print queue" something you do on the computer or on the printer?

 

[Allan Murray]

From "on HP Envy Laptop" I infer that you are using the printer with only one computer. Is that true? If so, what operating system?

Is "empty the print queue" something you do on the computer or on the printer?

Thanks. The printer is used with only one computer, ie, my HP Envy Windows 10 laptop.

 

[TerryNet]

Moved the thread because I think this is more likely a Windows issue than Business Applications.

 

[Allan Murray]

Moved the thread because I think this is more likely a Windows issue than Business Applications.

OK with me. Allan