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printer problems

Discussion in 'Hardware' started by GUSMAN, Dec 25, 2001.

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  1. GUSMAN

    GUSMAN Thread Starter

    Joined:
    Dec 19, 2001
    Messages:
    774
    Hi Guys, Sorry to bother you but I am really at the end of my tether here. I was having a few problems with my printer(Lexmark Z42) (the message I was getting is attached) so I uninstalled the driver and re installed it, and when I re booted I kept getting the message "Illegal operation "lexpps" has caused a fault" etc etc. So I restarted in safe mode and deleted the lexpps file.. Now when I try to print I keep getting the same message as I had in the first place, ie cannot communicate with the printer.

    I have a usb cable which is connected so why does it think the printer is offline all the time ?

    I have a really big college assignment to finish so any help would be appreciated.
    Thank you. Gus
     

    Attached Files:

  2. ezymony

    ezymony

    Joined:
    Jan 27, 2001
    Messages:
    741
    if you deleted the lexepps file that is the file for your printer i would uninstall the printer and do a fresh install or maybe try to get updated drivers for your printer at lexmarx
     
  3. GUSMAN

    GUSMAN Thread Starter

    Joined:
    Dec 19, 2001
    Messages:
    774
    Hi Ez,
    I went to the website and downloaded the latest driver, but still get the error message below. when I try to use the printer it keeps telling me it is offline. One thing I noticed was that when I install, there is a choice of 3 ports, LPTn, File or Fax. I have it connected to the pc using the USB port, but there is no choice for Usb in the set up, so I chose LPTn. It was working fine till a few days ago, so I am a bit baffled.
    any help appreciated.
    Cheers, Gus
     

    Attached Files:

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