Printer settings lock

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bobmac674

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Oct 29, 2001
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I have a HP 990 installed on a home network. While trying to print from a old windows program that uses default fonts it printed real small. HP tech support suggested installing the drivers from a 550. I did, now whenrver I try to access printer settings, it locks and only lists winfax and the 550. I have tried numerous ways to delete the 550 to no avail. Even re- installed win 98 se. The 990 is listed as a printer option if I try to print from word, and it prints, but if I select the 550 it locks and I get the error:
SPOOL32 caused a stack fault in module KERNEL32.DLL at 017f:bff7a2a1.

Please help!
Bob
 
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