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Printer Trouble--Print Spooler, etc.....

Discussion in 'Hardware' started by Titanz, Sep 9, 2003.

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  1. Titanz

    Titanz Thread Starter

    Joined:
    Jul 31, 2003
    Messages:
    20
    I have Windows XP and a Cannon S330 Printer. Everytime I try to Print a document or test page I get an error message saying
    "Front cover was opened afer last printing job and one of the cartridges may have been replaced."

    Then it asks me if I know if I replaced a cartridge click YES or if not sure or no click NO, now before I can click anything the window freezes and says Not Responding so I have to End Task to ge it away.

    It also says that it can't show me any properties because the Print Spooler service is not running. When I got to Control Panel --> Administrative Tools --> Services. I see that the Spool service is turned off so I turn it back on

    Then everytime I try to reprint and get the same message as before I got back to Services and check the Spooler Service it is turned off again.

    ANY HELP IS APPRIECIATED.
     
  2. FrankToronto

    FrankToronto

    Joined:
    Sep 5, 2003
    Messages:
    39
    From the printers window, delete all the printers installed on your machine (even ones other than the Canon). Delete the contents of the c:\winnt\system32\spool folder. Unplug your printer, reboot. After having booted into windows once with no printer, shut off the machine, plug in the printer. Contact the manufacturer and ask them how to reset the factory default settings on the printer (Most printers have this "reset" feature, done with some buttons pushes on the printer itself). Boot up the machine, and see if it detects your printer. If not, go onto the manufacturers website, download the latest drivers and install manually.

    Hope this helps...

    Frank
     
  3. Spyd

    Spyd

    Joined:
    Aug 18, 2003
    Messages:
    81
    I suggest to try first upgrading the drivers. If this fails, try the other things that says FrankToronto.
     
  4. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Take the ink cartridges out and reinstall them........while you have them out, check the ink levels......
     
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