Printer Trouble--Print Spooler, etc.....

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Titanz

Thread Starter
Joined
Jul 31, 2003
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20
I have Windows XP and a Cannon S330 Printer. Everytime I try to Print a document or test page I get an error message saying
"Front cover was opened afer last printing job and one of the cartridges may have been replaced."

Then it asks me if I know if I replaced a cartridge click YES or if not sure or no click NO, now before I can click anything the window freezes and says Not Responding so I have to End Task to ge it away.

It also says that it can't show me any properties because the Print Spooler service is not running. When I got to Control Panel --> Administrative Tools --> Services. I see that the Spool service is turned off so I turn it back on

Then everytime I try to reprint and get the same message as before I got back to Services and check the Spooler Service it is turned off again.

ANY HELP IS APPRIECIATED.
 
Joined
Sep 5, 2003
Messages
39
From the printers window, delete all the printers installed on your machine (even ones other than the Canon). Delete the contents of the c:\winnt\system32\spool folder. Unplug your printer, reboot. After having booted into windows once with no printer, shut off the machine, plug in the printer. Contact the manufacturer and ask them how to reset the factory default settings on the printer (Most printers have this "reset" feature, done with some buttons pushes on the printer itself). Boot up the machine, and see if it detects your printer. If not, go onto the manufacturers website, download the latest drivers and install manually.

Hope this helps...

Frank
 
Joined
Aug 18, 2003
Messages
81
I suggest to try first upgrading the drivers. If this fails, try the other things that says FrankToronto.
 

~Candy~

Retired Administrator
Joined
Jan 27, 2001
Messages
103,706
Take the ink cartridges out and reinstall them........while you have them out, check the ink levels......
 
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