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Printer will not print

Discussion in 'Hardware' started by samspade12, Jan 21, 2002.

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  1. samspade12

    samspade12 Thread Starter

    Joined:
    Jan 21, 2002
    Messages:
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    I have a compaq notebook that has win98se and will not print in any windows application. It gives a printer error. It will print in DOS and will take a setup and works using a zip drive parallel port connection. I have not been able to get into the BIOS. Compaq suggest F10, but that doesn't work. I do not have a restore disk. I see a possible solution in reinstalling windows. However, the unit will only take a floppy drive or a cd-rom, not both at one time. Any ideas.
     
  2. richardp

    richardp

    Joined:
    Jan 11, 2002
    Messages:
    98
    Create a startup disk from control panel>add/remove programs and then format your hard disk (make sure you have save anything valueble on floppy or CD-R or zip. Put the startup disk on and copy all the files to the hard disk, and then run setup from the hard disk (make sure your CD-Rom is in at this time) and then take it from there
     
  3. slipe

    slipe

    Joined:
    Jun 27, 2000
    Messages:
    6,832
    Many computers use the Delete key. It usually tells you what key to use to enter setup when it first starts to boot. Press the key a couple times a second as it attempts to boot.

    Make sure you have all of the drivers you need from Compaq if you are going to install from a Windows CD. The drivers are normally on the restore CD.
     
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