Printer woes

[stu37]

hi, i had to clean my lexmark73 all-in-0ne printer today because black wouldn't print and done what i was suppose to as far as lexmark site instructions, pull on belt to move cartridges to left and out of way, so when i finished and plugged printer back in the power light blinks and the 2 cartridges slam to the right and stay there, anyone know what that would be? thanks in advance
bob

 

[tolliac]

I don't think you were supposed to "pull" on any belts. Cleaning the print heads and/or nozzles is all done through a software interface. You may very well have disconnected something or even damaged it.

 

[stu37]

Thanks tolliac for reply, but on lexmark site it said to do so, and it happened to be the encoder strip that had disconnected from the cartridge carrier and i had to slide it into place and that solved my problem. so matter resolved, thanks. working fine now