1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Printer won't connect via Ethernet or USB

Discussion in 'Networking' started by LuciferxFatality, Oct 1, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. LuciferxFatality

    LuciferxFatality Thread Starter

    Joined:
    Oct 1, 2011
    Messages:
    4
    I have a Dell AIO 968w.
    I've tried connecting it via the USB that came with the printer and a new one incase the old one broke as everytime I connected it it gave the message. USB malfunctioned please replace device.
    Later I connected it via Ethernet to my Linksys switch, but my computer wouldn't recognize the printer nor the IP connected. I've tried manually imputing the IP, but no luck.

    Any help would be great, thanks.
     
  2. Depuy11

    Depuy11

    Joined:
    Sep 21, 2011
    Messages:
    18
    Hi LuciferxFatality
    Can you give a bit more information, The operating system you are using, Have you an installation cd for the printer, How are you finding the IP of the printer, and where is the printer getting its IP from.
    Cheers
     
  3. LuciferxFatality

    LuciferxFatality Thread Starter

    Joined:
    Oct 1, 2011
    Messages:
    4
    Win 7

    Yea, I installed it using both USB and Ethernet settings uninstalling in between each time.
    I used the network settings option from my printer.
     
  4. Depuy11

    Depuy11

    Joined:
    Sep 21, 2011
    Messages:
    18
    Have you tried restarting the computer with the new printer attached, to see if it finds it on startup, when you say you can't find it via IP, do you mean searching via command or that you tried installing it via the ipaddress.
    The ip of the printer is the same network as your pc?
    Have you used a printer with this pc before?
     
  5. LuciferxFatality

    LuciferxFatality Thread Starter

    Joined:
    Oct 1, 2011
    Messages:
    4
    It doesn't on startup.
    My printer has a little configure network thing from the dell all in one center on my computer. From there it can't find any printers within the network or connected even though it's linked via ethernet. Yea, thats how I installed it using ethernet, but the printer was only on the network for a lucky split second. I can't find the printer at all now.
    I've used this printer for around 2 years with my PC, it's only now that I'm getting connection issues.
     
  6. Depuy11

    Depuy11

    Joined:
    Sep 21, 2011
    Messages:
    18
    So Is the printer having a problem staying on the network, or it is staying on the network and then the pc only sees it for a minute?, also Have you tried using the win 7 addprinter wizard? I am wondering if it is an issue with the printer, can you do a full reset on it?
     
  7. LuciferxFatality

    LuciferxFatality Thread Starter

    Joined:
    Oct 1, 2011
    Messages:
    4
    It showed up for a split second and never shows up again.

    Ie it's impossible to connect via anything. The printer's been reset already.
    I've tried the win 7 wizard as well.
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1020211