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Solved Printer won't print HP 6954

Discussion in 'Hardware' started by 4dsmom, Sep 6, 2018.

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  1. 4dsmom

    4dsmom Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
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    Replaced black cartridge with a off market cartridge. Printer worked fine for a week. Printed a paper yesterday and it was fine. Later tried to copy a paper and nothing printed, except for a few black "smears". Tried to print . nothing, tried to print a color page and nothing. Printer goes through the paper cycling but nothing prints. Tried uninstalling and installing it back, still nothing. what could my problem be? Any help would bne appreciated.
    Also got message the "There is a problem with the driver for Microsoft Virtual WiFi Miniport Adapter #2. The driver needs to be reinstalled. I did a search for the adaptor and what came up was one that had the advisory hat it may be unsafe. Where do I get one that is and how do I install it? Would this have anything to do with my printer not working?

    4dsmom
     
    4dsmom, Sep 6, 2018
    #1
  2. flavallee

    flavallee Trusted Advisor

    Joined:
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    First Name:
    Frank
    I'm going to assume you actually have a HP OfficeJet 6954 All-In-One Printer.
    You didn't say if your printer is connected to your computer with a USB printer cable connection or with a wireless connection.
    You also didn't say which Windows version is running in your computer.
    You also didn't say if your printer's full-feature software driver package is installed.
    The "Troubleshooting" and "How to" sections should be helpful to you.

    --------------------------------------------------------------
     
    flavallee, Sep 6, 2018
    #2
  3. 4dsmom

    4dsmom Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    632
    Replacement cartridge was faulty. got a new one. thanks
     
    4dsmom, Sep 17, 2018
    #3
  4. flavallee

    flavallee Trusted Advisor

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    Glad to hear you got the issue resolved. (y)

    --------------------------------------------------------------
     
    flavallee, Sep 17, 2018
    #4
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