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printer won't print unless I shut down

Discussion in 'Windows Vista' started by beccasalo, Aug 21, 2008.

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  1. beccasalo

    beccasalo Thread Starter

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    Aug 21, 2008
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    Argh! This problem has been plaguing me sice I got my computer a year ago. Almost every time I try to print a document it gets stuck in the print cue and nothing happens. I have to shut down my computer and restart it and then the document prints. If I try to print another document right away it works okay, but if I wait any length of time and then try to print another document it freezes up again and I have to shut down/ restart again. I had to do this four times today! I have a Dell Inspiron laptop with Vista. Thank you for your help.
     
  2. leroys1000

    leroys1000 Banned

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    I have the same problem,but I deal with it by turning the printer
    off then back on.
    Not much help I know,but easier than rebooting the computer.
    Haven't figured out why vista shuts down communication to
    the printer yet.
     
  3. DaveA

    DaveA David Trusted Advisor

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    Is this printer shared or a network printer?
     
  4. beccasalo

    beccasalo Thread Starter

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    No, it is just my personal printer in use with one computer.

    Thanks.
     
  5. DaveA

    DaveA David Trusted Advisor

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    If a USB connection is being used and "Sleep" or "Hibernation" is being used, the these can make the printer lose it connection and must be reconnected.
     
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