Solved Printer Won't Print

[Deleted member 864885]

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Home, 64 bit
Processor: Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz, Intel64 Family 6 Model 158 Stepping 9
Processor Count: 4
RAM: 12196 Mb
Graphics Card: Intel(R) HD Graphics 630, 1024 Mb
Hard Drives: C: 918 GB (813 GB Free);
Motherboard: Dell Inc., 07KY25
Antivirus: Windows Defender, Enabled and Updated

Message when I try to print:

Lexmark 8300 Series - USB Port
Communication Not Available
The printer cannot communicate with the computer.
Try these solutions:

• Ensure the printer is powered on. -- it is
• Disconnect and reconnect the printer's power cable. -- I did
• Disconnect and reconnect the USB cable. -- I did
• Check your Firewall settings to ensure printer communication is not blocked. I don't know who to do that!
• Restart your computer. -- I did that after the disconnects and reconnects.

I had no problems with my printer until after the last Microsoft Windows 10 update.

In older versions of Windows I was able to fix this problem but now in Windows 10 I cannot.

I wasn't sure if I should post this under Windows 10 or here under hardware.

I need help!

 

[lochlomonder]

I'd recommend unplugging the USB cord from the PC, uninstalling the drivers completely, rebooting, and then going through the installation process again (plugging in the USB cable when prompted).

 

[Deleted member 864885]

I'd recommend unplugging the USB cord from the PC, uninstalling the drivers completely, rebooting, and then going through the installation process again (plugging in the USB cable when prompted).

Thanks, I'll give it a try!

 

[Deleted member 864885]

I'd recommend unplugging the USB cord from the PC, uninstalling the drivers completely, rebooting, and then going through the installation process again (plugging in the USB cable when prompted).

Your directions worked! I'll remember them for the next time! Thanks!!!!

 

[lochlomonder]

I'm glad it worked for you. You're welcome!