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Printers not visible in Add Printers

Discussion in 'Windows XP' started by lortech, Jul 31, 2004.

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  1. lortech

    lortech Thread Starter

    Joined:
    Jul 30, 2004
    Messages:
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    Under XP Pro, I can add a printer, but it is not visible in the printers box. The printer (HP4050) seems to install OK, and prints most things, but cannot print email correctly. I have reinstalled the O/S and does not fix. I have all the patches. I need to get this corrected. I have been to Microsoft many times, and to HP, but nothing is listed anywhere. I have seen this this question posted a few places, but no one has answers. Can someone help?
    Thanks,
    Laurie
     
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