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printing a word document

Discussion in 'Business Applications' started by mhughes, Sep 17, 2003.

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  1. mhughes

    mhughes Thread Starter

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    I can not figure this one out. I can print anything else, but the machine will not print any office 2002 documents. Any suggestions? Thanks in advance
     
  2. Bruce319

    Bruce319

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    Did you check to make sure you are pointing to the correct printer?
     
  3. mhughes

    mhughes Thread Starter

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    yep, all the basics have been checked and double checked removed and added the printer etc. I am going to try a word repair in the AM. will let you know.
     
  4. Bruce319

    Bruce319

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  5. mhughes

    mhughes Thread Starter

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    Bruce319 , Thanks, that has enough info to keep me checkin for awhile. Did not try today as we were doing hurricane prep. Will probably try over the weekend.
     
  6. Anne Troy

    Anne Troy

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    What do you mean "will not print"?

    Does the printer go through the motions and print a blank page?
    Does the printer's dialog come up and look as though it's printing, but nothing prints out?
    Does the printer even make any noise?
    Does the printer software show any indication?
    Do you get an error?

    What is your printer make/model and operating system?

    Can you print from other Office programs, like PowerPoint?
     
  7. mhughes

    mhughes Thread Starter

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    Dreamboat, Thanks for responding. The printer prints a blank page, it acts as if it is going to print but the page come out blank. It is an HP 712c on an XP Pro box and prints anything else. I have not gone through the M$ troubleshooting yet as we are not up and running today.
     
  8. Anne Troy

    Anne Troy

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    Make sure your text is not formatted as hidden! That's all I can think of with Word.
     
  9. mhughes

    mhughes Thread Starter

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    Like I said it is something I have never encountered but now I can say I have M$ troubleshooting Link provived by Bruce319 may hold the solution. I'll let you know.
     
  10. mhughes

    mhughes Thread Starter

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    Just re ran word and all is good. Thanks to those who responded.
     
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