Printing e-mails

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annwilk

Thread Starter
Joined
Nov 23, 2005
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6
Why after years of doing so, not changed printer, not done anything different, can I not print the body of my e-mails,
it just prints the header From,To,Sent.Subject.
 
Joined
Oct 4, 2011
Messages
27
Hi there, where exactly are you printing your emails from?
are you using a browser? or an email client like outlook or thunderbird?
moreover who is your email provider?
can you post a screenshot of a test email?
 

annwilk

Thread Starter
Joined
Nov 23, 2005
Messages
6
Am using Outlook Express 6, ISP is Plusnet, I also have a Gmail address,
can't do a screen shot as it does not to a Print Preview but all I get is the top of the mail with
From:
To:
Sent:
Subject,

the actual message does not print, have tried it with all the address's, also old e-mails which I have printed in the past.
 
Joined
Oct 4, 2011
Messages
27
hi, in my experience the problem is associated with internet explorer 8.
can you tell me what version of IE are you using?
and what operating system? - i guess u must be using windows xp
 

annwilk

Thread Starter
Joined
Nov 23, 2005
Messages
6
hi, I use Firefox browser but have checked and do have IE8, and yes I am WinXP
 
Joined
Oct 4, 2011
Messages
27
Hi there,
Go to the control panel - > add/remove programs-> and uninstall internet explorer 8
restart your computer, and then try to print your email again.
 

annwilk

Thread Starter
Joined
Nov 23, 2005
Messages
6
Hi either I am going mad or my computer has completely 'lost-it' but I cannot find IE in Add/Remove or Revo Uninstall,
please bear with me as have to get tea now, if your in the UK will re-check later if not will return in morning,
thanks for help,
 

annwilk

Thread Starter
Joined
Nov 23, 2005
Messages
6
I have not got a 'remove' for IE anywhere,
and would not like to do that, I have had a look at it and can't see anything wrong,
might just have to leave it and copy/paste what e-mails I want into Word.

if you come up with any other ideas will be gratful
 

TerryNet

Terry
Moderator
Joined
Mar 23, 2005
Messages
81,429
The full name is "Windows Internet Explorer 8." That's the entry that's not in Add/Remove Programs?

I understand that it's a little bit of work to revert to IE7 or 6, and then maybe reinstall IE8, but if nobody posts another idea you may have to just grit your teeth and expend some effort. :)
 

annwilk

Thread Starter
Joined
Nov 23, 2005
Messages
6
Thanks TerryNet, stupid it is there, am not rushing to remove it yet, because I have my doubts that it is the reason,
 
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