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printing extra page

Discussion in 'All Other Software' started by moneyeyed, Jan 23, 2002.

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  1. moneyeyed

    moneyeyed Thread Starter

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    I have installed a new printer and a new browser (DSL service). Every time I print a letter from e-mail or something on the Net, an extra blank page comes out of the printer. I get the printed page as it should be and then an extra blank page. I seem to remember having this problem years ago with a different computer, printer and Internet provider. We resolved the problem then, but I don't remember how we did it. I sort of suspect that we reinstalled the browser. I am considering removing the software for the printer and the browser and reinstalling them (even though it took a lot of work to get them up and running properly the first time). Do you think I should install the printer software or the browser software first? Do you have any other suggestions on what might be causing this problem. Thanks. P.S. This does not occur in Word or Notepad, the two other places I have tried.
     
  2. slipe

    slipe

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    I would call the help line for the DSL service. They are probably familiar with the problem and can sort it out quickly. They are responsible if it a browser tailored to their service.
     
  3. eddie5659

    eddie5659 Moderator Malware Specialist

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    Hiya

    There is a setting in the printer driver to print a seperator page between jobs.

    Go into your printer properties and set the seperator page to none.

    Regards

    eddie
     
  4. moneyeyed

    moneyeyed Thread Starter

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    The separator page is set to "none", but I get the extra blank page. Thanks for your input.
     
  5. eddie5659

    eddie5659 Moderator Malware Specialist

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    Okay

    Is this happening with all sites? Have you looked at the preview to see if it is two pages, instead of one?

    Also, what is the name of the printer?

    Regards

    eddie
     
  6. moneyeyed

    moneyeyed Thread Starter

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    Eddie, The only place that I have this problem is when I am printing from the Internet - be it a web site or e-mail. I am using MSN 7.0 and Hotmail. I also have Outlook 2000 on my computer that I use with Prodigy. It is happening in all these places, but it does not happen with any other application such as Word, Printmaster or Notepad. When I try to print a letter from e-mail, preview is greyed out, so I can't check that. My printer is a Minolta Magicolor Desklaser 2200, a color laser printer. If you have any idea why this is happening when I print from the Net or how I might correct it, I would appreciate your input.
     
  7. eddie5659

    eddie5659 Moderator Malware Specialist

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  8. moneyeyed

    moneyeyed Thread Starter

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    Eddie, Your post did not solve my problem because they referred to not being able to print at all from the Internet and that is not my problem, but in checking out the options you gave me, I learned something interesting. If I click on Page Setup under File and I see Memo Style is selectable, while Define Print Styles is greyed out, then the problems occurs (printed pages print as they should and then an extra blank page comes out of the printer). If Memo Style and Define Print Styles are both selectable (not grayed out) then I do not have the print problem. Hopefully that tells you something (I'm not knowledgable enough to make a deduction from that observation and I don't know why Define Print Styles is sometimes greyed out.) Thanks for hanging in there with me.
     
  9. eddie5659

    eddie5659 Moderator Malware Specialist

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