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printing office docs in windowsxp

Discussion in 'Business Applications' started by roxy, Jan 6, 2003.

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  1. roxy

    roxy Thread Starter

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    Jan 6, 2003
    Messages:
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    I have just updated my computer - got a newish one (handdown from my son) which is a pentium 4 (I think) and much faster than the pentium 1 I had. Anyway, I have installed windows xp and office xp and suddenly, I cannot seem to print any office documents. It prints images, and the little thingys, (graphics from other programs) but the printer just rolls the bar and doesn't even send the little ink jet thingy across the bar for anything from Word or Outlook - I got a funny almost printout from an Access file, but it split in two pages what was a compact grid on the screen.
    I have an ancient (8year old) Olivette JP360
    the practice print test works. and I can print images ok.

    any ideas?
    urgent
    thanks
    :confused:
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
    Messages:
    21,334
    They probably don't have a driver for XP so you might be out of luck. Look in the default set of drivers for XP to see if there is one there.
     
  3. roxy

    roxy Thread Starter

    Joined:
    Jan 6, 2003
    Messages:
    2
    ok, excuse my ignorance, but how do I check out the drivers - I assume you mean for the printer.
    but I don't understand how the printing problem can only be for Office and not image files.

    I tried a pdf file and it printed the headline, but the roller juat rolled without the jet cartridge moving for the rest of it.

    I tried a page from the internet - and it just rolled. but it prints a test page and it prints images. - so how does the driver only work for text?

    thanks for your response.
    roxy
     
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