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Printing problem with Microsoft Picture It!

Discussion in 'Digital Photography & Imaging' started by ShermanAR, Apr 22, 2004.

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  1. ShermanAR

    ShermanAR Thread Starter

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    Apr 22, 2004
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    I have been using Picture It! with an HP Photo Smart 100 printer very successfully the past several years. The OS is Windows XP.

    I suddenly found that the combination no longer works. When I try to print a photo, I get an error message of a run-time error and the whole system crashes. Yet the printer does work with Adobe Photo Shop.

    I have reloaded both Picure It! and the Photo Smart software but this did not help. I also downloaded the lastest printer driver from HP also without success.
     
  2. MustBNuts

    MustBNuts

    Joined:
    Aug 21, 2003
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    What is the error message?

    MBN
     
  3. ShermanAR

    ShermanAR Thread Starter

    Joined:
    Apr 22, 2004
    Messages:
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    The error message is as follows:

    Runtime error! Program C:\Program files\Microsoft Picture It1 Photo Pub\pip.exe
    abnormal program termination.

    After closing the program, this is then followed by a second message:

    The instruction at "0xb04f2ac" referenced memory at "0x082808ea". The memory could not be "read".
     
  4. crossgrain

    crossgrain

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    Apr 22, 2004
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