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Problem: file in use by Windows explorer

Discussion in 'Windows 7' started by Butch933, Jan 16, 2020 at 10:11 AM.

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  1. Butch933

    Butch933 Thread Starter

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    Hi
    Using Windows 7 i have a problem moving/deleting old file on my PC.
    Check everyting on the net and use now a software call lockhunter.
    But it do not unlock those file forever.

    Any idea ?

    Thanks
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    What type of file is it?

    What program created it?

    Where is the file located?
     
  3. Butch933

    Butch933 Thread Starter

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    On my PC (c) drive.
    Mkv, avi etc...
    Happen maybe To 1 out of 10 file that i have.
    Need To make room.
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You should not have this type of file in the root of C: but I don't think that's what you meant.

    Are they all video files?

    What is the entire path one of the file for example?

    Have you tried booting the PC to safe mode and deleting them?
     
  5. Butch933

    Butch933 Thread Starter

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    Hi
    Yes All video type files.
    In my picture/video folder of the PC.
    Just try your trick (safe mode) and it work for deleting.
    Not for transfering to an external hard drive.

    I just dont onderstand what i do wrong that makes Windows explorer use those file.

    Thanks
     
  6. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Are you wanting to transfer them to the external drives as a means of backing them up or for some other reason?

    What method are you using to transfer them to the external drive?
     
  7. Butch933

    Butch933 Thread Starter

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    Yes, some i delete and some that i want to keep.
    I do it the only way that i know.
    Cut & Paste.
    I am not very advance in computer.

    Thanks
     
  8. DaveA

    DaveA Trusted Advisor Spam Fighter

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    David
    I never CUT and past, just select the file(s) and drag them to the new location.
    Then after you have confirmed that the copy id at the new location, go back a delete them.
    The Cut and Paste is the easiest way of losing files.
     
  9. Butch933

    Butch933 Thread Starter

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    Hi
    Been doing that way for years without problem.
    My problem started last years after a big Windows update.

    What do you mean by (copy id) ?
    Will try it your way.

    Thanks
     
  10. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    That was just a typo. He meant "....that the copy is at the new location...."

    I was also going to suggest that you copy rather than cut. If anything goes wrong after you cut then they could be lost forever.

    What I do is I connect my external drive, then I right-click the folders I want to back up such as Documents or Pictures and then select "send to" and choose the external drive. This copies the folder and all of its contents but does not delete it from the original location. I then rename them on the external drive so the next one doesn't overwrite it.

    If they are important to you though and you are deleting them from their original location and only keeping them on the external drive you should back them up at another location, either a separate drive or on DVDs. The reason being the external drive can fail at any time and then you'd lose those files.

    The best way to back up and be sure you have everything that can be restored is to use software such as Acronis True Image (free only if one of the drives is Western Digital) or Macrium Reflect (free) to take an image of the PCs hard drive and save it on an external drive which can easily be restored if something catastrophic were to happen to render the originals unaccessible.
     
  11. Butch933

    Butch933 Thread Starter

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    Thanks
    Will give it a try this week-end.
     
  12. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    You're welcome. Please let us know how it goes and if you need any further assistance.
     
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