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Problem for using outlook express 6.0 to check pop3 mail

Discussion in 'Web & Email' started by willowyang, Sep 18, 2003.

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  1. willowyang

    willowyang Thread Starter

    Joined:
    Apr 28, 2001
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    It works fine before, just suddently happened this morning. All other hotmail accounts can be received and read, only earthlink email can't be received from outlook express 6.0. keep receive the error message:

    An unknown error has occurred. Account: 'mail.earthlink.net', Server: 'mail.earthlink.net', Protocol: POP3, Port: 110, Secure(SSL): No, Error Number: 0x800C013B

    I contact the earthlink tech support, and did everything as they taught, remove the account and then re-add it, search the *.dbx and rename the send_items.dbx file to send_items.old, rename the outbox.dbx to outbox.old, then restart the computer. but still can't fix the problem. then they said they did everything they can do, suggest me contact Microsoft. I think I better go this forum ask you guys' help. My OS is XP home. Thanks.
     
  2. Kerri Ann

    Kerri Ann

    Joined:
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  3. willowyang

    willowyang Thread Starter

    Joined:
    Apr 28, 2001
    Messages:
    202
    Thank you very much! The first article fixed my problem. thank you.
     
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