Problem getting software off PC need something to remove it

[the_gould]

Hi there

I have had the One live care online scanner online installed . But it froze half way - and now i cant remove the base module and i cant fully install the live one security online scanner.

Can i dl anything like a reg scanner or that to remove it so i can fully install it


thanks guys

 

[new tech guy]

Try simply installing the program again and then it should remove perfectly fine.

 

[golferbob]

you may need to uninstall of that program in safe mode.

 

[new tech guy]

Atcually better most of the time to do it normally. Most setup utilities will not run due to disabled services in safe mode.

 

[WhitPhil]

Installed in the recent past?
Use System Restore to a point prior to the install.