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Problem getting Word to use Outlook for Mail Merge

Discussion in 'Business Applications' started by creasman00, Oct 28, 2002.

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  1. creasman00

    creasman00 Thread Starter

    Joined:
    Oct 27, 2002
    Messages:
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    Maybe the Office 2002 gurus out there can direct me to a solution to this pesky problem...
    When I try a mail merge to make mailing labels with Word 2002, I always use my Outlook contacts for the data.

    However, Word always gives me an error message that says that Outlook is not configured as the defualt mail client. It instructs me to make the changes in Outlook and to try again.

    I've been in Outlooks Tools menu, as the help files tell me, and have checked the settings, and made sure the box is checked to configure Outlook as the defualt email program, but Word behaves the same.

    Any suggestion?

    Thanks,
    Ken C.
    Chino Hills, CA
     
  2. rkselby98

    rkselby98

    Joined:
    May 6, 2000
    Messages:
    4,117
    Try this, go to contol panel, click on internet options and on the program tab set Outlook as the default email program.
     
  3. creasman00

    creasman00 Thread Starter

    Joined:
    Oct 27, 2002
    Messages:
    3
    Thanks, Rick...
    I went to the Internet Options, and looked at the settings for default mail program. It showed Outlook. I changed it to OE, then applied, then chaged it back and applied again, just to see if that would have any effect.
    It didn't....

    Any chance this is related to the fact that I use AOL, and of course AOL is in it's own world when it comes to mail?

    Ken C
    Chino Hills, CA
     
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