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Problem installing HP Laserjet Printer 5M

Discussion in 'Hardware' started by briarrabbit, Jul 6, 2007.

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  1. briarrabbit

    briarrabbit Thread Starter

    Joined:
    Jul 10, 2005
    Messages:
    36
    I inherited a second hand HP Laserjet 5M printer from my work place at a good price. I had been using it for home based work for some years connected to a laptop running XP. Works flawlessly.

    I am now trying to connect the printer to a desktop PC running XP [SP2]. I don't have any manuals or software. So, I went to the HP website and downloaded a driver from here
    http://h20000.www2.hp.com/bizsuppor...riesId=25479&swLang=8&taskId=135&swEnvOID=228

    Followed the instructions. Plugged the printer into the PC, unpacked the driver and installed it via the Add Hardware wizard. Re-booted.

    Now, if I go into Explorer, I can see the printer, which is set as default, but it won't print anything. Doesn't show up in Device Manager either - though I ran Everest home edition and it shows up on that [though status is shown as unknown].

    I have unplugged, re-plugged - no difference. Uninstalled printer and reinstalled - same result.

    I thought it all seemed too easy. Can anyone please help me get this going? All assistance appreciated.
     
  2. Ciberblade

    Ciberblade Retired Moderator

    Joined:
    Sep 22, 2003
    Messages:
    16,279
    Hello briarrabbit ~ how is this printer connected...USB, parallel? Try right-clicking on the printer and select 'properties' -- then click on the 'ports' tab to verify that it is using the correct port.

    Also, does the printer status say 'ready'? If not, you may have a problem with the bi-directional communication in the cable (easy enough to test).

    Beyond that -- if the laptop and the desktop are on the same network....you can connect the printer back to the laptop (since you know the drivers there work) and share the printer...then connect to it with the desktop and the drivers will be loaded for you.
     
  3. Striker840

    Striker840

    Joined:
    May 2, 2007
    Messages:
    266
    Usually with HP Printers you do not want to plug it in before the installer package tells you to do it. HP printers can be picky like that LOL
     
  4. briarrabbit

    briarrabbit Thread Starter

    Joined:
    Jul 10, 2005
    Messages:
    36
    Ciberblade

    Thanks for the reply.

    It says it is connected to LPT1 port.
    USB/Parallel? - Not connected via a USB plu. It uses a huge multi-pinned plug into the back of the PC box.
    Laptop has gone - that is why I am trying to link it to the desktop.
    Status says "Ready" - which is why I am puzzled it doesn't show up in Device Manager.

    If I try to print test page I just get an error message.

    Any othe rsuggestions?

    Thanks
     
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