Problem installing Netnanny

Netnanny was working fine, then I did a system restore to remove malware. This removed netnanny, and so I reinstalled it. For some reason, it does not automatiically initiate the registering process after installation. I'm not sure if it needs to or not, maybe I am already registered, but certainly my settings are not working.

I have tried uninstalling and then reinstalling with windows defender, firewall and antivirus switched off. This made no difference. I don't understand what is going on. I am spending hours trying to fix this. Netnanny email support are very slow and they haven't identified the problem yet. Perhaps I am not logged in to netnanny, or logged in as another user?

Thanks

 

How did you uninstall Netnanny while trying to fix this issue? Most uninstallers leave "bits" behind in the registry, or files/folders that aren't removed. Perhaps your previous uninstall has left things that are interfering now. I suggest you give Revo Uninstaller a try. It's free and does an excellent job.