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Problem installing Netnanny

Discussion in 'All Other Software' started by worthajog, Apr 3, 2015.

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  1. worthajog

    worthajog Thread Starter

    Apr 3, 2015
    Netnanny was working fine, then I did a system restore to remove malware. This removed netnanny, and so I reinstalled it. For some reason, it does not automatiically initiate the registering process after installation. I'm not sure if it needs to or not, maybe I am already registered, but certainly my settings are not working.

    I have tried uninstalling and then reinstalling with windows defender, firewall and antivirus switched off. This made no difference. I don't understand what is going on. I am spending hours trying to fix this. Netnanny email support are very slow and they haven't identified the problem yet. Perhaps I am not logged in to netnanny, or logged in as another user?

  2. flavallee

    flavallee Trusted Advisor

    May 12, 2002
    First Name:
    Using System Restore is not the way to remove malware, spyware, etc..

    There are several free tools designed for that which you should use on a regular basis to keep your computer clean.

    These are the ones that I use every 7 - 14 days:


    Malwarebytes Anti-Malware



    I've never used Net Nanny, so I can't address any issues with it.

    Here is its "Frequently Asked Questions" section.

  3. md2lgyk


    Jul 3, 2003
    How did you uninstall Netnanny while trying to fix this issue? Most uninstallers leave "bits" behind in the registry, or files/folders that aren't removed. Perhaps your previous uninstall has left things that are interfering now. I suggest you give Revo Uninstaller a try. It's free and does an excellent job.
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