1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Problem installing Outlook 365 on BT Internet - so sad!

Discussion in 'Web & Email' started by 1066hughes, Mar 16, 2019.

Thread Status:
Not open for further replies.
  1. 1066hughes

    1066hughes Thread Starter

    Joined:
    Mar 16, 2019
    Messages:
    1
    Hi everybody

    I have a problem with using Outlook on BT Internet. I have used this combination before from this computer and it worked perfectly.
    I had a problem with Outlook as had a message in my outbox which was malicious and sending many messages out from my account, I got rid of this with Norton and have no problem since. Removal required re-installing 365 package from MS site. When I tried to reinstall Outlook completely failed even though followed MS method and BT instructions.
    I can use BT email directly but cannot send emails via Outlook through BT internet. BT internet is awful very slow and difficult to use.
    Is there anyone out there who can help me as have had to replace 4 keyboards as the tend to blow up as a result of me crying because I cant get it to use Outlook.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,180
    First Name:
    Wayne
    outlook and BT email can be very difficult sometimes, out of all the email services, BT causes the most issues , particularly following an update and often with Norton

    turn norton off for 15 mins (depending on norton version)
    then check the SMTP settings on outlook for BTINTERNET
    and try sending with Norton OFF
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1224553

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice