Problem installing silhouette software (Moved from Windows 7 forum)

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KirstenGentry

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Joined
May 8, 2018
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I’m needing help trying to download my silhouette software to run my vinyl machine.
I have already uninstalled and reinstalled the Silhouette application and also the 2015 Visual C++ Redistributable.
I keep getting these errors
api-ms-win-crt-runtime-l1-1-0.dll missing
& failed to locate framework dll. I have already done 199 updates this morning and then another 111 this afternoon!!!! Someone please help me!

Toshiba L675D-64bit Windows 7
 
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plodr

Liz
Joined
Jun 27, 2014
Messages
23,937
I have already done 199 updates this morning and then another 111 this afternoon!!!!
it sounds like that computer hasn't been updated in several years.
Give it a few more days until no more updates are found. Be sure you shut down the computer and do a cold boot.
 
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