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Problem removing program

Discussion in 'Windows XP' started by toonfireman1, Apr 9, 2004.

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  1. toonfireman1

    toonfireman1 Thread Starter

    Joined:
    Jan 4, 2003
    Messages:
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    I am having diffculty removing free virus blocker I down loaded called "V catch"
    I am using XP pro
    Any ideas
    Thanks
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Did you look in add/remove programs? Also look in the folder where it installed to, there may be a uninstaller there.
     
  3. rude

    rude

    Joined:
    Mar 8, 2004
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    You may have to remove entries from the registry also
     
  4. dai

    dai

    Joined:
    Mar 6, 2003
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    11,198
    if you tried to uninstall it incorrectley,reinstall and then uninstall
     
  5. toonfireman1

    toonfireman1 Thread Starter

    Joined:
    Jan 4, 2003
    Messages:
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    When I try to use uninstall i get the following message "Could not openINSTALL.LOG.file"
    Unsue about doing the resistry bit?
    Thanks
     
  6. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    use jv16 to clean the registry
    www.jv16.org
    this is a demo
    someone posted a link to the older free version awhile back if you want that do a search
     
  7. rude

    rude

    Joined:
    Mar 8, 2004
    Messages:
    2,326
    Make sure you backup the registry before editing.
    Select Start > Run

    In the Open: line type regedit and press Enter.

    Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall

    The Add/Remove Programs list is built from the keys listed beneath the Uninstall folder.

    Locate the key for the program that has been uninstalled, right click the key and click Delete.

    Be very careful. Once the key has been deleted it's impossible to use Add/Remove Programs to uninstall if you make an incorrect selection
     
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