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Problem Vista Mail Sending mail & Port110/Norton

Discussion in 'Web & Email' started by The Villan, Jul 18, 2007.

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  1. The Villan

    The Villan Thread Starter

    Joined:
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    I have just enrolled somebody on PAYG ISP using 56K Modem.

    Everything is set up fine - checked everything with ISP.


    The problem I am havingis that e-mails are coming in, but can't send.
    The error was to do with port110. The operating system is Vista and using mail. Somebody has informed me that Norton and Vista do not get on well together and that is the problem.

    So, how do I get the e-mails sent if Norton is playing up?

    Many thanks for any help.
     
  2. The Villan

    The Villan Thread Starter

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    Looks like I may have found the issue on the microsoft site.
    Soembody gave this answer and it worked for that person.
    >>Yes..
    The fact that your email worked at all indicates your settings are correct
    and Norton AV is building itself a reputation of being incompatible with
    Vista email progs WM & WLM.
    Uninstall it before it does any more damage and install AVG or Avast
    (both free) instead. <<

    I will go and do that myself, which is what I almost did in the first place.
     
  3. The Villan

    The Villan Thread Starter

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    However, if I remove norton and replace with AVG for the virus side, what would be the best free adware program (I personally use No Adware but that costs.)?
     
  4. HermitZ

    HermitZ

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    I think the problem is outlook forwards the message to Norton but it disconnects before Norton scans it and sends it on and thus producing an error.

    Try disable "auto-disconnect after send and receive" emails in the outlook options
     
  5. The Villan

    The Villan Thread Starter

    Joined:
    Feb 20, 2006
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    Thank you Hermitz. I am visiting the person tomorrow, so I will give that a try and report back.
    Les
     
  6. The Villan

    The Villan Thread Starter

    Joined:
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    Sorted the issue.
    I removed Norton and replaced with AVG, but that didn't sort it.

    I knew there is an issue with OEM software, so I got in touch with Toshiba as Vista was on a new Tosh laptop.

    Anyway the thing that sorted it was to do with Desktop SMS.

    I went into control panel, then Dafault Programs and selected Desktop SMS and clicked on uninstall.

    Bobs yer uncle :)
     
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