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problem with 3g usb modem

Discussion in 'Archive: Phones & Handheld Devices' started by luvly_krissy, Jan 18, 2011.

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  1. luvly_krissy

    luvly_krissy Thread Starter

    Jun 24, 2009
    hello... im in india and use win xp... sp2....

    i am just trying to use 3g using the huawei umg1831... earlier i used to use e122 to access 3g and it used to work just great.... well what this usb-modem is supposed to do is... as soon as it is plugged in, it should auto-install the drivers and the dashboard software to connect to the internet.....

    now i have 2 computers

    in computer-1:
    as soon as i plug in the modem... it takes me to the add new hardware wizard...

    in computer-2:
    it shows that it has installed the driver and my modem is ready to use... but it doesnt install the dashboard.. i tried connecting by using manual settings/connection... but that didnot work......

    i contacted the modem vendor and he said that they are facing such issues with xp but on vista and 7 it runs fine.... he advised me to either update my usb drivers or re-install my os to clear the issues.....

    i dont wanna format and couldnt find a way to update the drivers for my usb ports..... any kind of help would be really great....

    i dont know which heading is right so im posting this same question under 3 headings..... i know im giving mods a bit of work but you may pls delete the post from in-appropriate threads.... sorry & thnx for this...

    thanks a lot in advance!!!

  2. etaf

    etaf Moderator

    Oct 2, 2003
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