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Problem with audio

Discussion in 'Hardware' started by Bongomundi, Jan 2, 2011.

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  1. Bongomundi

    Bongomundi Thread Starter

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    I turned on my computer and i received a pop up saying ' Found new hardware: PCI Device'
    Ever since then my audio is not working. The programs for audio such as SoundMax and Windows own volume control completely disappeared. I have not removed any hardware e.g soundcard. How can i fix this?
     
  2. Frank4d

    Frank4d Retired Trusted Advisor

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    I would first try a System Restore to before it happened. If that doesn't work, what is the motherboard manufacturer and model, and what version of Windows is running (including service pack)?
     
  3. Bongomundi

    Bongomundi Thread Starter

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    I tried to do a system restore but it the system restore would not work what so ever.
    The motherboard is ASRock G31m-GS R2.0
    and Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
     
  4. Bongomundi

    Bongomundi Thread Starter

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    Does that help at all?
     
  5. vicks

    vicks

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    Try to start you computer in safe mode. While computer is booting, continously gently tap the F8 key. This should open the "safe mode" page. Use the arrow keys to move up to "last known good configuration" choice, click enter.
    Let the computer do it's thing.
    Post back and let us know how it goes.
    Vicks
     
  6. Bongomundi

    Bongomundi Thread Starter

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    I did so, it simply just changed my resolution. Everything is the same as before. Thanks.
    Although when i did this, a few seconds after the desktop was booted, the screen went incredibly pixelated. A simple restart fixed the pixel problem.
     
  7. Frank4d

    Frank4d Retired Trusted Advisor

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    You can get the audio driver here:http://www.asrock.com/mb/download.asp?Model=G31M-GS&o=XP

    If the audio driver doesn't work, or installs but you receive errors that the driver cannot start, follow this procedure:
    Go into Device Manager and disable the Universal Audio Architecture (UAA) driver under System Devices.
    Uninstall the Universal Audio Architecture (UAA) driver under System Devices.
    Re-try the Realtek audio driver installation.
     
  8. Bongomundi

    Bongomundi Thread Starter

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    I tried both of these things. I extracted the rar file and then used the setup found inside. The files are in my program files but i have no audio and the control panel for the audio doesnt appear on my toolbar.

    Since uninstalling the UAA i now have two 'Found New Hardware: PCI Device'
     
  9. Bongomundi

    Bongomundi Thread Starter

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    I also found the disk which contained the same driver as you directed me to download but this did not work either. They both install but nothing happens
     
  10. Frank4d

    Frank4d Retired Trusted Advisor

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  11. Bongomundi

    Bongomundi Thread Starter

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    I deleted the PCI Devices, UAA was already uninstalled, i rebooted and installed the driver but it has the same effect as before
     
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