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Problem with Computer

Discussion in 'Virus & Other Malware Removal' started by teenz, Sep 21, 2004.

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  1. teenz

    teenz Thread Starter

    Joined:
    Sep 21, 2004
    Messages:
    11
    Could someone please look over my log. I ran adaware and spybot prior to generating the log:

    Logfile of HijackThis v1.98.2
    Scan saved at 4:39:35 PM, on 9/21/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\spoolsv.exe
    C:\Program Files\Citrix\ICA Client\ssonsvr.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\atiptaxx.exe
    C:\Program Files\Compaq\EAB\EabServr.exe
    C:\Program Files\Compaq\Hotkey Software\hkss.exe
    C:\Windows\system32\ltmsg.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\EarthLink\Wireless Enhanced Access\ELinkWirelessAccess.exe
    C:\Program Files\Venturi2\Configurator\ventcfg.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Windows\System32\gearsec.exe
    C:\Windows\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Venturi2\Client\ventc.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Windows\system32\taskmgr.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/2Q00CPT/0409/bF8.asp
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
    O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe
    O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
    O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O4 - Global Startup: EarthLink Wireless Enhanced Access.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Venturi 2.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe
    O16 - DPF: {555500CD-CB54-11D6-8DB9-0000864598B3} (Diagmgr Class) - http://isupport4.hp.com/awebui/jsp/...DiagManager.CAB
     
  2. LDTate

    LDTate Malware Specialist

    Joined:
    Aug 13, 2004
    Messages:
    789
    Hello teenz

    I suggest you do this:

    Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1

    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

    O4 - Global Startup: Venturi 2.lnk = ?

    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52...meInstaller.exe

    Restart your computer in Safe Mode.

    Press F8 after the Power-On Self Test (POST) is done. If the Windows Advanced Options Menu does not appear, try restarting and then pressing F8 several times after the POST screen.
    Choose the Safe Mode option from the Windows Advanced Options Menu then press Enter.

    1. Open My Computer
    2. Right click on your hard drive that you wish to clean (C drive, for example)
    3. In the context menu that opens, select properties
    4. Under the general tab you should select Disk Cleanup
    5. Windows will scan your drive which will take a few seconds/minutes
    6. A box will display the various files you can remove.
    Check all boxes except compress old files

    7. Click OK and windows will comply.

    Reboot and post a new HijackThis log
     
  3. teenz

    teenz Thread Starter

    Joined:
    Sep 21, 2004
    Messages:
    11
    Thanks LDT. I will give it a go and post my new log.

    teenz ;)
     
  4. teenz

    teenz Thread Starter

    Joined:
    Sep 21, 2004
    Messages:
    11
    Here's my new log. Thanks again.

    Logfile of HijackThis v1.98.2
    Scan saved at 3:50:27 PM, on 9/22/2004
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\Windows\System32\smss.exe
    C:\Windows\system32\winlogon.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\Ati2evxx.exe
    C:\Windows\system32\svchost.exe
    C:\Windows\System32\svchost.exe
    C:\Windows\system32\spoolsv.exe
    C:\Program Files\Citrix\ICA Client\ssonsvr.exe
    C:\Windows\Explorer.EXE
    C:\Windows\system32\atiptaxx.exe
    C:\Program Files\Compaq\EAB\EabServr.exe
    C:\Program Files\Compaq\Hotkey Software\hkss.exe
    C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Windows\system32\ltmsg.exe
    C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
    C:\Program Files\Palm\HOTSYNC.EXE
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\Windows\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://go.compaq.com/2Q00CPT/0409/bF8.asp
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\Compaq\EAB\EabServr.exe /Start
    O4 - HKLM\..\Run: [hkss] C:\Program Files\Compaq\Hotkey Software\hkss.exe
    O4 - HKLM\..\Run: [Cpqset] c:\compaq\cpqsetup\cpqset.exe
    O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.EXE
    O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [LTWinModem1] ltmsg.exe 9
    O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
     
  5. LDTate

    LDTate Malware Specialist

    Joined:
    Aug 13, 2004
    Messages:
    789
    Log looks good to me (y)

    Make sure your Ad-Aware abd SpyBot are up to date.

    Open Spybot and click mode on the toolbar, then advanced mode. Click immunize in the left pane. Now click Tools, then hosts file the Add Spybot -S&D Hosts List. Click the link below for SpywareBlaster, download, install and update. Check for updates weekly.

    That will give you an added layer of protection against unwanted parasites.
     
  6. teenz

    teenz Thread Starter

    Joined:
    Sep 21, 2004
    Messages:
    11
    Thanks a lot. I really appreciate you taking the time to help. I have done as you suggested.

    Teenz :D
     
  7. LDTate

    LDTate Malware Specialist

    Joined:
    Aug 13, 2004
    Messages:
    789
    Glad we could help (y)
     
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