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Problem with Dell bluetooth keyboard and/or USB ports

Discussion in 'Hardware' started by Symber, Mar 28, 2011.

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  1. Symber

    Symber Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
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    Okay this is a really interesting situation. After a week of trial and error I've narrowed the problem down enough to have a workaround for it and to ask about it. I'm running XP SP3, the keyboard in question is a dell multimedia bluetooth keyboard and the usb ports are on board, not a hub.

    When I boot up my machine (or come back to it in the morning even if its left on) the keyboard won't work. The -only- way, and I've tried tons of stuff, that I've been able to get it to type again is to disable the bluetooth dongle in the settings, move it into a new USB port (tho I may have only ever swapped it with the mouse USB port), re-enable the device, remove and re-detect/add the keyboard. This is the absolute only way I've been able to get it to work again including reboots, driver reinstalls, batteries, re-pairings, etc. It also does not depend what USB port the dongle was in last, this always happens. I've also checked to make sure that the Bluetooth service is started automatically at boot and it is.

    I really have no idea why this would happen and while I'm happy to have figured out a workaround, I would be even happier if I was able to skip this 5 minute process every time I want to use the keyboard. I'd also like to note that the machine stays on overnight (not hibernating or anything) and that the keyboard doesn't seem to 'shutdown' if I leave it alone for 10 minutes or so. I figured that it could be related to how the keyboard 'sleeps' to save power, but I heard thats usually after just a minute or two.

    Really hope this is something simple I'm overlooking. Hope someone can help with this since I can't find anything relevant online.

    :confused:
     
  2. Symber

    Symber Thread Starter

    Joined:
    Jul 18, 2006
    Messages:
    16
    Anyone?
     
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