problem with desktop I think

[cyclone]

I have a Hewlett Packard 1gig processor 384 megs of ram 60 gig hard drive with Windows Me .The problem I have is when I boot up the computer it runs find until I go and try to click on a desktop icon and it act like it is locked. I can reboot and the next time it will usually them. Any idea what's going on ?

 

[Davey7549]

cyclone
Welcome to TSG!
You probably have a program that is conflicting in your startup group during load. Go to safe mode and see if the problem is gone. Restart system and when system starts to boot keep tapping the F8 key until the menu screen appears that shows safemode. Arrow doen to safemode and hit enter. WinME probably take you to the help and support screen with system restore, close that and try you Icon clicking now.

If it is ok the restart system and go to start\run and type in msinfo32 hit enter. Once screen appears click the plus sign next to the software enviroment, then look further down the left pane and click on startup programs. Once the items are listed in the right pane click edit, select all, copy and post back your results
here so we can review them for possible problems.

If problem still persists in safe mode then let us know so we can dig deeper.
Dave

PS: Did this problem just start or did it occur after some event?

 

[true_caucasi]

hey,...
i have a similar problem with my comp...1.5 g...win 98 se 256ram 40 gig...
i did wat u said bout runin msinfo32...n dese r my programs...

Taskbar Display Controls Registry (Per-User Run) RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY

WEBCAMRT.EXE Registry (Per-User Run)

ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun

TaskMonitor Registry (Machine Run) C:\WINDOWS\taskmon.exe

SystemTray Registry (Machine Run) SysTray.Exe

AtiCwd32 Registry (Machine Run) Aticwd32.exe

AtiQiPcl Registry (Machine Run) AtiQiPcl.exe

AtiPTA Registry (Machine Run) Atiptaxx.exe

DXM6Patch_981116 Registry (Machine Run) C:\WINDOWS\p_981116.exe /Q:A

LVComs Registry (Machine Run) C:\WINDOWS\SYSTEM\LVComS.exe

SpIDer Registry (Machine Run) "C:\PROGRAM FILES\DRWEB FOR WINDOWS\SPIDER.EXE"

LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

ATIPOLAB Registry (Machine Service) ati2evxx.exe

do u no wats rong???
it started after i installed win 98...it doznt always happen....like every 4 tims i start my comp....

 

[Davey7549]

true_caucasi
Try this for me.
Go to start\run type in msconfig hit enter, go to startup tab click and uncheck the lines that have ati associated with them. There is a similiar problem in another thread and have not got an answer back from the person whether it worked. The ati functions are part of you ATI video board and shouldn't have to run in background. See if they are conflicting. If you get into trouble just boot to safe mode and recheck them. However I believe you will not. Make sure you restart to go into selective startup and then try and see if problem is gone.
Keep us posted.
Dave

 

[cyclone]

Davie
Here is the info you ask for: I couldn't bring up in safe to check what you said because it doesn't happen all the time .It just happens sometimes






Accessories All Users:Accessories All Users
Accessories\Accessibility All Users:Accessories\Accessibility All Users
Accessories\Communications All Users:Accessories\Communications All Users
Accessories\Entertainment All Users:Accessories\Entertainment All Users
Accessories\Interactive Training All Users:Accessories\Interactive Training All Users
Accessories\Internet Tools All Users:Accessories\Internet Tools All Users
Accessories\Multimedia All Users:Accessories\Multimedia All Users
Accessories\System Tools All Users:Accessories\System Tools All Users
Adaptec DirectCD All Users:Adaptec DirectCD All Users
Adaptec Easy CD Creator 4 All Users:Adaptec Easy CD Creator 4 All Users
Adobe Acrobat All Users:Adobe Acrobat All Users
Adobe Acrobat 4.0 All Users:Adobe Acrobat 4.0 All Users
Aiptek Pen Cam Manager All Users:Aiptek Pen Cam Manager All Users
Citrix ICA Client All Users:Citrix ICA Client All Users
Corel Print House 2000 All Users:Corel Print House 2000 All Users
Corel Print House 2000\Setup and Help All Users:Corel Print House 2000\Setup and Help All Users
CT Training All Users:CT Training All Users
Games All Users:Games All Users
Grolier Interactive All Users:Grolier Interactive All Users
Grolier Interactive\The Year 2000 Grolier Multimedia Encyclopedia All Users:Grolier Interactive\The Year 2000 Grolier Multimedia Encyclopedia All Users
HP DeskJet 640C Series v2.4 All Users:HP DeskJet 640C Series v2.4 All Users
HP Instant Delivery All Users:HP Instant Delivery All Users
HP Internet Connection Center All Users:HP Internet Connection Center All Users
HP PhotoSmart All Users:HP PhotoSmart All Users
HP PhotoSmart\Photo Printing All Users:HP PhotoSmart\Photo Printing All Users
HP PhotoSmart\Photo Printing\Tools & Information All Users:HP PhotoSmart\Photo Printing\Tools & Information All Users
HP Tools All Users:HP Tools All Users
Intel Create & Share Software All Users:Intel Create & Share Software All Users
Intel Create & Share Software\Customer Support All Users:Intel Create & Share Software\Customer Support All Users
Intel Create & Share Software\Manual All Users:Intel Create & Share Software\Manual All Users
Intel Create & Share Software\PC Camera Games All Users:Intel Create & Share Software\PC Camera Games All Users
Intel Create & Share Software\PC Camera Games\Configure Camera Games All Users:Intel Create & Share Software\PC Camera Games\Configure Camera Games All Users
Intel® NetStructure(TM) VPN All Users:Intel® NetStructure(TM) VPN All Users
InterActual All Users:InterActual All Users
InterActual\InterActual Player All Users:InterActual\InterActual Player All Users
Microsoft Clip Gallery All Users:Microsoft Clip Gallery All Users
Microsoft Office Tools All Users:Microsoft Office Tools All Users
Microsoft Web Publishing All Users:Microsoft Web Publishing All Users
Microsoft Works All Users:Microsoft Works All Users
Morpheus All Users:Morpheus All Users
Online Services All Users:Online Services All Users
PrintMaster All UsersrintMaster All Users
Quicken All Users:Quicken All Users
QuickTime All Users:QuickTime All Users
Rand McNally All Users:Rand McNally All Users
Real All Users:Real All Users
Real\RealDownload All Users:Real\RealDownload All Users
Real\RealJukebox All Users:Real\RealJukebox All Users
Real\RealPlayer All Users:Real\RealPlayer All Users
StartUp All Users:StartUp All Users
SystemSuite 3.0 All Users:SystemSuite 3.0 All Users
SystemSuite 3.0\Utilities All Users:SystemSuite 3.0\Utilities All Users
TextAloud MP3 All Users:TextAloud MP3 All Users
Trellix Web All Users:Trellix Web All Users
Typing Quick & Easy All Users:Typing Quick & Easy All Users

 

[Davey7549]

cyclone
I am a little confused on what information you have sent. Is this the info from msinfo32 under software enviroment and then under startup items?
Mine looks like this.
*StateMgr c:\windows\system\restore\statemgr.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
clean-up clean-up.bat .DEFAULT Startup
Microsoft IntelliType Pro "c:\program files\microsoft hardware\keyboard\speedkey.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSMSGS c:\progra~1\messen~1\msmsgs.exe /background .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NAV DefAlert c:\progra~1\norton~1\defalert.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Norton Auto-Protect c:\progra~1\norton~1\navapw32.exe /loadquiet All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Norton eMail Protect c:\program files\norton antivirus\poproxy.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NPROTECT c:\program files\norton utilities\nprotect.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
NPROTECT c:\program files\norton utilities\nprotect.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
NvColorInit rundll32.exe nvqtwk.dll,nvcolorinit All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
PCHealth c:\windows\pchealth\support\pchschd.exe -s All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ScanRegistry c:\windows\scanregw.exe /autorun All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ScriptBlocking "c:\program files\common files\symantec shared\script blocking\sbserv.exe" -reg All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
Simply Transparent c:\progra~1\jonath~1\simply~1\simply~1.exe DAVE Startup
StillImageMonitor c:\windows\system\stimon.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
SystemTray systray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Tablet c:\windows\system\tablet.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
Tweak UI rundll32.exe tweakui.cpl,tweakmeup All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

 

[cyclone]

Davey

sorry must have clicked on the wrong one this should look better


*StateMgr c:\windows\system\restore\statemgr.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
Adaptec DirectCD c:\progra~1\adaptec\directcd\directcd.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
AttuneClientEngine c:\progra~1\aveo\attune\bin\attnengn.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Delay c:\windows\delayrun.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Fix-It AV c:\progra~1\ontrack\system~1\memcheck.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Hidserv hidserv.exe run All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HPID Scheduler c:\program files\hewlett-packard\hp instant delivery\hpidschd.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HPScanPatch c:\windows\system\hpscanfix.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
hpsysdrv c:\windows\system\hpsysdrv.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Keyboard Manager c:\program files\netropa\one-touch multimedia keyboard\mmkeybd.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LoadPowerProfile rundll32.exe powrprof.dll,loadcurrentpwrscheme All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LoadPowerProfile rundll32.exe powrprof.dll,loadcurrentpwrscheme All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
LoadQM loadqm.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
mgavrtclexe c:\windows\mcbin\av\rt\mgavrtcl.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
mgavrtclexe c:\windows\mcbin\av\rt\mgavrte.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
MoneyAgent "c:\program files\microsoft money\system\money express.exe" .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSMSGS c:\progra~1\messen~1\msmsgs.exe /background .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
OEM-VPNClient c:\program files\intel\intel netstructure vpn client\icdesk.exe /c "c:\program files\intel\intel netstructure vpn client" All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
PCHealth c:\windows\pchealth\support\pchschd.exe -s All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Reality Fusion GameCam SE c:\progra~1\intel\create~1\program\pccame~1\program\rftray.exe .DEFAULT Startup
RealJukeboxSystray "c:\program files\real\realjukebox\tsystray.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RealTray c:\program files\real\realplayer\realplay.exe systemboothideplayer All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ScanRegistry c:\windows\scanregw.exe /autorun All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
SchedulingAgent mstask.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
SSDPSRV c:\windows\system\ssdpsrv.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
StillImageMonitor c:\windows\system\stimon.exe All Users HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
SystemTray systray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Taskbar Display Controls rundll deskcp16.dll,quickres_rundllentry .DEFAULT HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TaskMonitor c:\windows\taskmon.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
USBMMKBD usbmmkbd.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

 

[Davey7549]

Cyclone this will take me a few moments to run through the group. Be back to you shortly.
Dave

 

[cyclone]

Davey

Thanks for any help. Was looking at the program that has delay on it could this be a problem ?

 

[Davey7549]

Cyclone
Allot of the items in your startup group are related to usb items and must remain if you have a USB mouse or keyboard. Here are the items you can safely remove from startup.

Adaptec CD
Attuneclientengine
Delay
loadqm
moneyagent
Reality fusion but create a shortcut to desktop from folder.
Realjukebox
Real tray

Go to start\run type in msconfig hit enter, then go to the startup group and uncheck the the items I have listed. Click apply click ok and restart system. When system restarts on desktop you will get a message selective startup, click box and click ok.
Now run you system for awhile and see if problem is gone.
If problem still persists let us know and we will dig deeper.
Dave

 

[cyclone]

Thanks Dave I will try and see if this takes care of problem . If not I will post . Thanks again

 

[Davey7549]

cyclone
Let us know either way.
Thanks Dave

 

[true_caucasi]

thx a lot davey...ill try n tell you if n e ting comes up...again thx alot...

 

[Davey7549]

Yes keep us posted as to your progress.
Dave

 

[true_caucasi]

hey davey..
thx 4 ur help but it didnt work...it still happens..
do u hav n oder ideas???
n e help would be appreciated thx a lot..