Problem with DNS Resolution - HJT log included

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usmyrmss

Thread Starter
Joined
Feb 4, 2007
Messages
18
Trying to access the internet via browser (IE 6.0.2.2800.1106), getting a "Cannot find server or DNS error" message.

Symptoms:
Can ping 127.0.0.1
Can ping other members of the local area network
Can ping the gateway
Can ping ip addresses beyond the gateway
Can FTP to/from a member of the lan running ftp server
Can http to the gateway admin console using the gateway's ip address
All other members of the lan can access beyond the gateway with no problems.
Cannot get to any site beyond the gateway via name using ping or http
Cannot get to any site beyond the gateway via ip address using http, but can get beyond the gateway with ping

Facts:
Dell Inspiron 5000 profile
SYSTEM
Processor:
Type = Celeron
Vendor = Intel
500 Megahertz Clock Speed
Cache Sizes:
1st 32 Kilobytes
2nd 256 Kilobytes
Installed Memory = 128 Megabytes
Operating System = Windows 98 SE 4.10.2222 A

OTHER
Network PC Card = Linksys WPC11 ver 3.0
Driver Version 1.07.29.1032
Configuration Utility Version 2.97.3.2
Firmware Verisons: 1.03.04.00

Windows 98 IP Configuration
Host Name . . . . . . . . . : 2jcec.had1.wa.comcast.net.
DNS Servers . . . . . . . . : 68.87.69.146
68.87.85.98
Node Type . . . . . . . . . : Broadcast
NetBIOS Scope ID. . . . . . :
IP Routing Enabled. . . . . : No
WINS Proxy Enabled. . . . . : No
NetBIOS Resolution Uses DNS : Yes
0 Ethernet adapter :
Description . . . . . . . . : Instant Wireless Network PC Card V3.0
Physical Address. . . . . . : 00-06-25-AA-42-36
DHCP Enabled. . . . . . . . : Yes
IP Address. . . . . . . . . : 192.168.0.18
Subnet Mask . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . : 192.168.0.5
DHCP Server . . . . . . . . : 192.168.0.5
Primary WINS Server . . . . :
Secondary WINS Server . . . :
Lease Obtained. . . . . . . : 02 07 07 12:46:40 AM
Lease Expires . . . . . . . : 02 10 07 12:46:40 AM

Pings:
C:\WINDOWS\Desktop>ping www.google.com
Unknown host www.google.com.

C:\WINDOWS\Desktop>ping 72.14.203.104

Pinging 72.14.203.104 with 32 bytes of data:

Reply from 72.14.203.104: bytes=32 time=91ms TTL=241
Reply from 72.14.203.104: bytes=32 time=93ms TTL=241
Reply from 72.14.203.104: bytes=32 time=90ms TTL=241
Reply from 72.14.203.104: bytes=32 time=88ms TTL=241

Ping statistics for 72.14.203.104:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 88ms, Maximum = 93ms, Average = 90ms

C:\WINDOWS\Desktop>ping 72.14.203.147

Pinging 72.14.203.147 with 32 bytes of data:

Reply from 72.14.203.147: bytes=32 time=89ms TTL=241
Reply from 72.14.203.147: bytes=32 time=90ms TTL=241
Reply from 72.14.203.147: bytes=32 time=88ms TTL=241
Reply from 72.14.203.147: bytes=32 time=88ms TTL=241

Ping statistics for 72.14.203.147:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 88ms, Maximum = 90ms, Average = 88ms

C:\WINDOWS\Desktop>ping www.apple.com
Unknown host www.apple.com.

C:\WINDOWS\Desktop>ping 17.254.0.91

Pinging 17.254.0.91 with 32 bytes of data:

Reply from 17.254.0.91: bytes=32 time=65ms TTL=244
Reply from 17.254.0.91: bytes=32 time=64ms TTL=244
Reply from 17.254.0.91: bytes=32 time=66ms TTL=244
Reply from 17.254.0.91: bytes=32 time=61ms TTL=244

Ping statistics for 17.254.0.91:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 61ms, Maximum = 66ms, Average = 64ms

C:\WINDOWS\Desktop>ping www.dnsstuff.com
Unknown host www.dnsstuff.com.

C:\WINDOWS\Desktop>ping 66.36.247.82

Pinging 66.36.247.82 with 32 bytes of data:

Reply from 66.36.247.82: bytes=32 time=134ms TTL=112
Reply from 66.36.247.82: bytes=32 time=128ms TTL=112
Reply from 66.36.247.82: bytes=32 time=128ms TTL=112
Reply from 66.36.247.82: bytes=32 time=133ms TTL=112

Ping statistics for 66.36.247.82:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 128ms, Maximum = 134ms, Average = 130ms

HijackThis Log:
Logfile of HijackThis v1.99.1
Scan saved at 10:50:29 AM, on 2/7/07
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVSYNMGR.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\VSHWIN32.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\AVCONSOL.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATI2PLAB.EXE
C:\WINDOWS\SYSTEM\ATIPTAAB.EXE
C:\WINDOWS\SYSTEM\ATI2CWXX.EXE
C:\WINDOWS\DOCKAPP.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPLPR.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPENH.EXE
C:\PROGRAM FILES\MCAFEE\MCAFEE VIRUSSCAN\ALOGSERV.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\PROGRAM FILES\LINKSYS\WPC11 CONFIG UTILITY\WPC11CFG.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\WINOA386.MOD
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\FTP.EXE
C:\MS APPS\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.yahoo.com/
O1 - Hosts: ÐÏࡱ
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [ATIPOLAB] ati2plab.exe
O4 - HKLM\..\Run: [AtiPTA] Atiptaab.exe
O4 - HKLM\..\Run: [Ati2cwxx] Ati2cwxx.exe
O4 - HKLM\..\Run: [AtiGart] c:\Ati\Gart\AtiGart.exe
O4 - HKLM\..\Run: [BayMgr] DockApp.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [VsecomrEXE] C:\Program Files\McAfee\VirusScan\VSECOMR.EXE
O4 - HKLM\..\Run: [Vshwin32EXE] C:\Program Files\McAfee\VirusScan\VSHWIN32.EXE
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\Program Files\McAfee\VirusScan\VSHWIN32.EXE
O4 - HKLM\..\RunServices: [McAfeeVirusScanService] C:\Program Files\McAfee\McAfee VirusScan\AVSYNMGR.EXE
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [KB918547] C:\WINDOWS\SYSTEM\KB918547\KB918547.EXE
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Instant Wireless Configuration Utility.lnk = C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O12 - Plugin for .bpt: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O12 - Plugin for .bcf: C:\PROGRA~1\INTERN~1\Plugins\NPBelv32.dll
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://ftp.us.dell.com/fixes/PROFILER.CAB
O16 - DPF: ConferenceRoom Java Client - http://chat.ar15.com/java/cr.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 68.87.69.146,68.87.85.98
 
Joined
Dec 1, 2005
Messages
958
You could try flushing the dns cache after you have backed up all you settings

at a command prompt type: ipconfig /flushdns
 

usmyrmss

Thread Starter
Joined
Feb 4, 2007
Messages
18
daddyhominum said:
You could try flushing the dns cache after you have backed up all you settings

at a command prompt type: ipconfig /flushdns
It looks like /flushdns is not a valid ipconfig option for this OS.
*
C:\WINDOWS\Desktop>ipconfig /flushdns
Windows 98 IP Configuration
Command line options:
/All - Display detailed information.
/Batch [file] - Write to file or ./WINIPCFG.OUT
/renew_all - Renew all adapters.
/release_all - Release all adapters.
/renew N - Renew adapter N.
/release N - Release adapter N.
 

usmyrmss

Thread Starter
Joined
Feb 4, 2007
Messages
18
Also tried the following:

"If you can't access the Internet with programs like IE, Outlook Express, or other web browsers, you may have corrupted Winsock entries.

To Remove the existing winsock2 registry entries (regardless of the OS) run:
http://www.onecomputerguy.com/reg/xp_del_winsock.reg

To add Win98 clean entries back in again, run:
http://www.onecomputerguy.com/reg/win98_winsock.reg "

Reference: http://forums.techguy.org/windows-9...ion-any-website.html?highlight=DNS+resolution

This did not solve the problem. BTW problem is the same with IE and with Firefox.
 

usmyrmss

Thread Starter
Joined
Feb 4, 2007
Messages
18
Also deleted a hosts file that had an old entry in it. re: the HJT log entry O1 - Hosts: ÐÏࡱ

The c:\windows\hosts.sam file still exists with the 127.0.0.1 Local Host entry in it.
 
Joined
Dec 1, 2005
Messages
958
Is it a setting in the gateway?
Perhaps 192.168.0.18 -your computer- is not set up for http on the gateway?
 

usmyrmss

Thread Starter
Joined
Feb 4, 2007
Messages
18
daddyhominum said:
Is it a setting in the gateway?
Perhaps 192.168.0.18 -your computer- is not set up for http on the gateway?
There are no restrictions on 192.168.0.18. This is a DHCP assigned address. The only specific assignments are for 192.168.0.14, specifically tied to a MAC address for a wireless print server. The DHCP addressing starts at 192.168.0.15 and goes through .30
*
I really think this is an OS / TCP/IP issue, but I just don't know how to track it down.
 

usmyrmss

Thread Starter
Joined
Feb 4, 2007
Messages
18
I Tried this.

Could be a DNS problem. To resolve, you will need a Win 98SE CD or have cab files on hard disk.
1. Go to Settings -> Control Panel -> Add/Remove Programs -> Windows Setup then click on Communications and select Details radio button. Uncheck Dial Up Networking.
2. Run Regedit and go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Services Right click on Winsock and Winsock2 and delete them.
3. Reboot computer.
4. Reinstall Dial Up Networking using same procedure as in step 1 except check box by Dial Up Networking. Follow prompts from there.

This procedure will remove and reinstall DNS.

Ref: http://techrepublic.com.com/5206-62...w77dTw3e_q?forumID=35&threadID=166689&start=0

Results are still the same.
 

usmyrmss

Thread Starter
Joined
Feb 4, 2007
Messages
18
HELP!!!! I'm at the point of putting on a new OS or buying a new machine.
 
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