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Problem with favorites folder

Discussion in 'Web & Email' started by Barman, Jan 29, 2005.

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  1. Barman

    Barman Thread Starter

    Joined:
    Jan 29, 2005
    Messages:
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    Hi there,

    I'm hoping someone can shed some light on a problem I have. I cannot delete any of my favorite folders in IE, I am also using Firefox as a browser and have no probs in deleting them from its favorite folder but in IE6 it keeps on saying..

    " Cannot delete ......... It is being used by another person or program.
    Close any problems thatmight still be using the file and try again "

    I have tried deleting the actual file in My Computer/Favorite's but still no good. It will not let me and brings up the above message.

    I can delete the sub folders but not the original folder. It will not even let me rename them. Please can someone give me a push in the right direction.

    Many thanks in advance,
    A TSG newbie.
     
  2. sekirt

    sekirt

    Joined:
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    Messages:
    3,998
    Welcome to Tech Support Guy Forums​

    I haven't tried to delete them myself but did you close all open Internet Explorer Windows and try deleting? I imagine IE is what is using them.

    sekirt
     
  3. Barman

    Barman Thread Starter

    Joined:
    Jan 29, 2005
    Messages:
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    Thanks Sekirt, but yes IE is closed but it still says

    " Cannot delete ......... It is being used by another person or program.
    Close any problems thatmight still be using the file and try again "

    Any other suggestions? I hope so its driving me mad not knowing how to fix it

    Regards Barman
     
  4. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    115,293
    Have you tried this in safe mode?
     
  5. dugq

    dugq

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    Jul 16, 2004
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    2,653
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