Problem With Formatting

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gilly91

Thread Starter
Joined
Dec 23, 2010
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1
Heres the story;

I had windows xp on my computer and i reformatted it and reinstalled xp. I was missing certain drivers including the internet driver so i could not download the drivers i needed. I then installed vista instead and things where working great until my computer started to freeze up evertime i turned it on. I then tried to reinstall vista and this froze half way through and will not complete. So my computer has no OS on it and i cannot reinstall an OS. What do it do?

any help is appreachiated thanks
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,507
I'm assuming that computer came with XP pre-installed and not Vista.

What's the brand name, model name, and model number of that computer?

(If it's a Dell, advise what the 7-character service tag number is.
If it's a HP or Compaq, advise what the product number is.)

What's the processor type and speed?

How much RAM does it have?

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Never format a hard drive and do a fresh install of the operating system without first identifying the computer's devices and obtaining the drivers for them.

This is especially important if you plan to upgrade to a newer operating system or downgrade to an older operating system.

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