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Problem with HP Monitor

Discussion in 'All Other Software' started by BlueAla, Oct 30, 2011.

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  1. BlueAla

    BlueAla Thread Starter

    Joined:
    Oct 29, 2011
    Messages:
    1
    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows 7 Home Premium , 64 bit
    Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, Intel64 Family 6 Model 37 Stepping 2
    Processor Count: 4
    RAM: 3959 Mb
    Graphics Card: NVIDIA GeForce G210, 512 Mb
    Hard Drives: C: Total - 597453 MB, Free - 493963 MB; D: Total - 12923 MB, Free - 1791 MB; L: Total - 305242 MB, Free - 123318 MB;
    Motherboard: MSI, IONA, 1.0,
    Antivirus: avast! Antivirus, Updated and Enabled

    Recently My Screen has blanked in use then recovered. So I did check on machine could not find a problem, so I have carried on using. Yesterday Screen froze and message displayed' NVIDIA Windows Kernel Mode Driver 259.36 stopped working and recovered'. I am concerned that the problem is getting worse. What can I do about it?
     
  2. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Hi, this is likely to be a problem with the graphics card, drivers or overheating.

    Get a can of compressed air and give the inside of the PC a good clean out, paying particualr attention to the heatsink on the CPU and the graphics card. Take the card out and clean the contacts with a soft pencil eraser and blow out the slot on the motherboard.

    If problems continue try downloading the latest driver for your card and save to the desktop, uninstall the graphics driver from within Device Manager and then install the new driver.

    If that doesn't fix it then run Furmark to test the stability of the graphics card.


     
  3. iRiguez

    iRiguez

    Joined:
    Nov 4, 2011
    Messages:
    51
    What are your computer temps looking like?
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,962
    First Name:
    Frank
    Your NVIDIA graphics driver is pretty outdated. The current version is 285.62.

    Here is the download link for the NVIDIA GeForce G210 for Windows 7(64-bit):

    http://www.nvidia.com/object/win7-winvista-64bit-285.62-whql-driver.html

    The new driver will install over and replace the old driver, so there's no need to uninstall it first.

    ---------------------------------------------------------
     
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