Problem with IDE Controllers

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Sirgets

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Joined
May 21, 2003
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I am having a problem with a customers machine that is driving me nuts. The problem is the cdrom is not showing up. I looked under device manager(win98SE) and the Primary and Secondary Ide controllers both have yellow exclamation points on them and so does the Floppy drive controller.I have tried updating the boards drivers.The Motherboard is an Aopen Ax34 II. I have also tried the new Via drivers and still no change. I have gone in under safe mode and deleted the Via Bus Master PCI IDE Controller ,Restarted into windows reinstalled the driver and still the same thing. I would greatly appreciate the help. Thanks in advance
 
Joined
Apr 22, 2003
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765
Sirgets,

Have you tried: disconnecting the drives, bootup, shutdown, reconnect the drives one-at-a-time, install drivers?
 
Joined
Apr 22, 2003
Messages
765
Try new cables......Or the controllers may be bad. In which case you could obtain a PCI controller card and try that.
 
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