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Problem with internet browsing

Discussion in 'Web & Email' started by deekaye, Feb 5, 2005.

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  1. deekaye

    deekaye Thread Starter

    Feb 5, 2005
    Hi all,

    Im having major problems browsing the internet for the past 2 days. Im on dial-up at the moment and can dial up fine and for the the first hour or so am browsing normally.

    Then all of a sudden i can't connect to any web address ( like google.com) that i type in. But i recently found out that on certain occassions (not all) when this happens i can type a site with an ipaddress ( google = i can load up the site fine.
    Even stranger is that when the above method works is working then i can also using googles translation service i can load up most sites that i could not load up otherwise.

    For example : yahoo.com does not work but[yahoo's address] works.

    This happens in both IE and mozilla firefox and the only way to fix it is to disconnect and dial up again or to restart the computer - but then after a while the problem returns after im reconnected to for an hour or so.

    The message i get in IE is something along the lines of The server name or address could not be resolved or sometimes just The page cannot be displayed

    How can i fix my connection/PC so that it works and i can use web addresses.


    I have windows XP SP 1,
  2. EAFiedler

    EAFiedler Moderator

    Apr 25, 2000
    Hi deekaye

    Welcome to Tech Support Guy Forums!

    Have you run any programs to remove spyware lately?
    Are you running a Firewall or Anti-Virus program?

    Run an online Anti-Virus scan from at least one and preferably 2 of the following sites
    Allow them to clean/delete any spyware/malware or viruses/trojans they may find.
    Make a note of any files flagged that were unable to be cleaned or deleted.

    Download or verify you have the most recent versions of:
    Ad-Aware SE 1.05
    Spybot-S&D (ver. 1.3)

    Install Ad-Aware SE and Spybot-S&D and check each of them in turn for updates.

    For Ad-Aware SE click on Full System Scan and deselect Search for negligible risk entries.
    Let Ad-Aware SE remove what it finds.
    Run Spybot-S&D and have it fix what it finds marked in Red.

    Each program checks for different things, if after running and cleaning/fixing with these programs you still experience problems you may need further diagnosing.

    Let us know what happens.
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