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Problem with my cd player

Discussion in 'Hardware' started by Lucyg, Dec 10, 2001.

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  1. Lucyg

    Lucyg Thread Starter

    Joined:
    Dec 10, 2001
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    I recently purchased a computer thru my job that had windows applications loaded on it but am having problems with the cd-player.
    It played without any conflict up until about 2 weeks ago; it no longer plays, however the light of the cd drawer does come on whenever a cd in input in the drive. It does not play.
    I receive an error message, 'no cd in drive.' prompting either to click 'retry' or 'cancel'.

    I know my husband has downloaded some information on it, and told me that he also deleted some things [whether they are files or not is not known] but the system does not even recognize if there is in fact a cd drive loaded.

    Is it possible that the driver was deleted? If so, how can it be reloaded?
     
  2. $teve

    $teve

    Joined:
    Oct 9, 2001
    Messages:
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    welcome to TSG lucyg.....have you tried looking in device manager to see if theres a question mark or a colon along side your cd drive?the system must recognise the drive if you get the error messages.can the drive read data?like on a software disk? you can run the trouble shooting wizard in there too.
    see if it comes up with anything and post back.
    good luck;)
     
  3. slipe

    slipe

    Joined:
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    Messages:
    6,832
    Try removing the CD-ROM and reboot. It will reload the drive automatically.

    Start>Settings>Control Panel>settings>Device Manager. Double click on CDROM and highlight your drive. Select “Remove” at the bottom of the box. Ignore the dire warnings and OK. You don’t have to do anything but reboot to have the drive detected and reload the drivers.
     
  4. Lucyg

    Lucyg Thread Starter

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    Dec 10, 2001
    Messages:
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    Hello Steve and slipe and thank you for responses.
    Unfortunately, neither worked. I first went into Device Manager to check the status on the drive [question mark or colon] and neither were present.

    I then tried slipe's suggestion and removed the drive and rebooted. I did this twice and nothing..
    I verified in Properties that it was attached to the proper drive, and still nothing. Help me, I'm still at a loss..
    Thanks. :(
     
  5. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    103,706
    Hi Lucy, have you tried more than one cd? Have you tried cleaning the drive?
     
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