Problem with my keyboard on the left side


Thread Starter
Sep 29, 2020
Hi, I am using Hp laptop windows 10 and I have a problem with my keyboard, I don't know if it's a software or hardware problem
the left side shift, control, tap, and caps lock buttons/keys are not working.

if it's a hardware problem how will I know it's a hardware problem or software?

thanks in advance guys...


Mar 9, 2009
Hello and welcome to TSG!!

It is about a 95% probability a bad keyboard. You can plug in an external keyboard and see if everything works.

Replacing the keyboard is usually not overly difficult, especially if you have a bit of mechanical aptitude. You can search for your model laptop and keyboard to find a replacement, and usually you will also come across disassembly videos to help you.

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