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Problem with PrimoPDF

Discussion in 'All Other Software' started by Justdan, Dec 10, 2011.

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  1. Justdan

    Justdan Thread Starter

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    I've been using PrimoPdf on my win 7 OS for a long time without any problems.
    Today, for some reason , I am unable to print the pdf file to my desktop.
    I receive the following error message each time I attempt to use PrimoPDF:

    "conversion to PDF failed: PDF conversion failed: -8"

    I cerainly hope one of you gurus can help me.

    Thanks,

    Justdan




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  2. Elvandil

    Elvandil

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    Have you tried (re)installing the latest version?
     
  3. Justdan

    Justdan Thread Starter

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    Hi Elvandil....

    Thanks for your response to my PrimoPDF problem.

    I deleted the PrimoPDF program and reinsrtalled the latest version, as you suggested, but I still get the same error message mentioned before.

    Justdan
     
  4. Elvandil

    Elvandil

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    I hope you "uninstalled" it rather than "deleted" it.

    If what you want to do is create PDF's from other documents, you could try uninstalling Primo and installing something like DoPDF, a virtual printer that will appear as an option when you use the Print function inside documents. It will print to a PDF file, thus converting it.
     
  5. T60

    T60

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    Have you looked in the Windows Event Log to see if anything's been logged there in terms of an error?
    Start | Run type eventvwr and click OK.
    Look in all the various logs, particularly System and Application.
    Might find something helpful.
    Then again.... :)
     
  6. Justdan

    Justdan Thread Starter

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    Yes .... I did uninstall the program before reinstalling! ..... Now What??

    Justdan
     
  7. T60

    T60

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    You have tried a complete reboot I take it. Might seem a silly question.
     
  8. T60

    T60

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    Go to Start | Programs | PrimoPDF and choose PrimoPDF Settings
    Then when you get the PrimoPDF dialog coming up, click the button marked "Options" in the bottom left corner.
    Then click "Troubleshoot" and tick both boxes "Save conversion logs" and "Save PostScript after conversion"
    Then try printing your document again, watch it fail, then look for the conversion log file, open it up in Notepad, and see what it contains.
     
  9. T60

    T60

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  10. T60

    T60

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  11. T60

    T60

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