problem with ram

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bluebeast

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Oct 10, 2003
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my brother has a HP pavilion 8756c. It came with 128ram. About 6 months a go i added another stick of 128 for him so he would have 256. It worked fine until now. It says he only has 255 when you check it in his properties. But his bios still says 256. I have switched the ram around still nothing. I put my ram which is still PC100, but 512 and it read 511. He would not care but if a game requires 256 he cant play it says he doesn't have enough ram. It is only reading 255 of it. Or 127 if i take one out. What has happened to his PC. I have already deleted windows, reinstalled it. And I have checked to see if there is a bios update for his machine , but there is not. Well according to hp. PLEASE HELP.
 

~Candy~

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Jan 27, 2001
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103,706
Hi and welcome. Strange math as from the specs it says the video is sharing 11 megs of memory, so I would think windows would show 128 minus 11, not minus 1....unless that can be and was tinkered with in the bios setup and 1 is the minimum, which doesn't sound right.
 

bluebeast

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Joined
Oct 10, 2003
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when i first put it in for him it said 256. And he could play any game that required 256. Now all of a sudden it says he doesn't have enough. Says 255. What could have caused the change, and is there any way to fix it. I would hate for my bro to have to install 512 just so he could play a game that requires 256. It would still say 511 and would not be able to play a game that requires 512. Not like theres allot of games out that require 512, but you see what i mean.
 

~Candy~

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Jan 27, 2001
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103,706
I really don't know what could be happening. Have you tried calling HP to see if they've ever heard of it happening?
 

bluebeast

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Joined
Oct 10, 2003
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OK thanks for all the information, it has been helpful. When he first got his PC it came with 128mbs. He had no trouble playing a game that required 128. Now all of a sudden if the game requires 128 it says he does not have enough memory. So obviously something has happened, whether its in the bios or what i do not know. And I know its not the memory it self cause I have tried different sticks. I talked to my dad on the phone after I posted the question. He had talked to a friend of his that owns a PC repair shop, he said he has ran across the problem before but has never been able to fix it. That it was in windows. After a while it can just happen, it could be on a reboot or what ever the case my be but it will all of a sudden not show. He also said it doesn't hurt anything accept playing a game that requires that amount of ram. He said if he finds the answer he will share as will I.
 
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