problem with recycle bin

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cliffo90

Thread Starter
Joined
Nov 25, 2004
Messages
310
well all of a sudden, whenever i delete something, it doesnt ask me if im sure i want to delete this item, it just deletes it. and if i look it my recycling bin, theres nothing there. i have ad-aware se updated and spybot s&d updated and fixed the problems. heres a hijack log if it helps

Logfile of HijackThis v1.99.0
Scan saved at 12:46:35 AM, on 1/23/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\LVCOMSX.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\CTFMON.EXE
C:\PROGRA~1\AIM\aim.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\taskmgr.exe
C:\Program Files\LimeWire\LimeWire 4.0.8\LimeWire.exe
C:\Program Files\mozilla.org\Mozilla\mozilla.exe
C:\Cliff\Programs\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://ie.search.msn.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.search.msn.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.search.msn.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://ie.search.msn.com
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\System32\LVCOMSX.EXE
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\RunOnce: [Svr32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\RunOnce: [Svr32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O16 - DPF: {97745861-F1A6-45B2-8AD1-0C17334550E6} (YahooCabinet Control) - http://img.yahoo.co.kr/ycabinet/cab/YahooCabinet.cab
O16 - DPF: {D5FC2094-4B01-4F6C-A07C-E247C9442E5A} (AvatarWeb Control) - http://www.msnplus.co.kr/download/activex/AvatarWeb.cab
O16 - DPF: {D6FCA8ED-4715-43DE-9BD2-2789778A5B09} (NPKCX Control) - http://guard.gunbound.net/nProtect/keyCrypt/npkcx.cab
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (Yahoo! Toolbar) - http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/yiebio5_3_12_0.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/SpSp29952.22opt/SpySpotterInstall.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: npkcsvc - INCA Internet Co., Ltd. - C:\WINDOWS\System32\npkcsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
 

cliffo90

Thread Starter
Joined
Nov 25, 2004
Messages
310
well it was already unchecked, and when i tried to delete something, the same thing happened, except it asked me if i wanted to delete it. when i click emty recycle bin, it says i have 11 things and i click yes. but when i do the same thing, there r still 11 objects there. but when i open the recycle bin theres nothing there even after deleteing something
 
Joined
Sep 7, 2004
Messages
49,014
Files not being listed in the Recycle Bin seem to be related to a corrupt info2 file. To correct the issue (Fat32):

Go to Start/Run and type in CMD:

Type CD \RECYCLED, and then press ENTER. (or recycler depending on your system)
Type ATTRIB -r -s -h info2, and then press ENTER.
Type DEL INFO2, and then press ENTER.

NOTE: This deletes the damaged INFO2 file. Windows will recreate this file as needed, automatically.
 

cliffo90

Thread Starter
Joined
Nov 25, 2004
Messages
310
when i typed in CD\RECYCLED it said "windows cannot find the path specified"
 
Joined
Dec 2, 1998
Messages
2,736
I can see the space is there in the info you provided. Looks like cliff didnt include it htough.
 
Joined
Dec 9, 2000
Messages
45,855
"recycled" is the name of the recycle bin in FAT32 file systems. In NTFS it is "recycler". Since you got a "path not found" message I assume you probably have NTFS. So do it this way.

Go to Start > Run, enter cmd and a command shell will open. At the prompt enter:

rd /s c:\recycler

and confirm the prompt. You may need to reboot afterwards and save a file to the bin. This procedure usually takes care of most problems.
 

cliffo90

Thread Starter
Joined
Nov 25, 2004
Messages
310
i did the rd /s c:\recycler thing, and it asked me y/n, so i typed y and pressed enter and it said it couldnt find the file specified
 
Joined
Dec 9, 2000
Messages
45,855
Open Windows Explorer and go to Folder Optons > View. Temporarily take the check out of "hide protected system files" and select "ok".

Now look in the folder tree on the root drive of Explorer. Has "Recycle bin" disappeared and "Recycler" or "Recycled" appeared in the tree instead?

By the way I didn't look closely at your posted Scanlog. This entry is not legit:


O4 - HKLM\..\RunOnce: [Svr32 spool service] C:\WINDOWS\System32\spoolsrv32.exe
O4 - HKCU\..\RunOnce: [Svr32 spool service] C:\WINDOWS\System32\spoolsrv32.exe

Reboot in Safe Mode, instructions below if you need them.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406


Check and "fix" those entries the scanlog and any others that contain references to spoolsrv32.exe

Then open a command prompt and enter this line:

del C:\WINDOWS\System32\spoolsrv32.exe

Do NOT try to delete spoolsv.exe which is legitimate.

You can also try the command line deletion for the recycle bin while in Safe Mode.
 
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