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Problem with Sexplorer

Discussion in 'Virus & Other Malware Removal' started by opusesq1, Jan 28, 2005.

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  1. opusesq1

    opusesq1 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    29
    Have new problem with Sexplorer. Have run Adaware SE, Symantec, Spysubtract with Venous Fly Trap, and Spybot. Keeps putting icon on main screen. Then I also get the message "127021.dir - Ordinal Not Found" When I close the window the icon and porno screen pops up. Thanks!!!!!!
     
  2. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    Go to http://majorgeeks.com/download3155.html and download 'Hijack This!'.

    First make a folder on your computer in my documents called Hijackthis and then Unzip it to that folder.
    Then doubleclick the Hijackthis.exe.

    Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
    so do NOT fix anything yet.

    Someone here will be happy to help you analyze the results.
     
  3. opusesq1

    opusesq1 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    29
    Here is the log you requested:

    Logfile of HijackThis v1.99.0
    Scan saved at 10:14:11 AM, on 1/28/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\WINDOWS\System32\hkcmd.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\WINDOWS\system32\prvdi.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Documents and Settings\Mark\Desktop\HijackThis.exe

    O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
    O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/download/tgctlsr.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/27457c83b25adb10e220/netzip/RdxIE601.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094075923093
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://dar.armstrong.com/ib/databases/actimage30717.cab
    O16 - DPF: {D670D0B3-05AB-4115-9F87-D983EF1AC747} (AOL Downloader Plugin) - http://pak02.pictures.aol.com/ygp/aol/plugin/download/YGPPicDownload.9.0.0.2.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    THANKS!!!!
     
  4. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    Run an online antivirus check from at least one and preferably 2 of the following sites

    http://security.symantec.com/default.asp?
    http://housecall.trendmicro.com/
    http://www.pandasoftware.com/activescan/
    http://www.ravantivirus.com/scan/
    http://www.anti-trojan.net/en/onlinecheck.aspx



    Be sure and put a check in the box by "Auto Clean" before you do the
    scan. If it finds anything that it cannot clean have it delete it or
    make a note of the exact file name and file location so you can delete it yourself.
     
  5. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and put a check in the following:

    O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
    O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
    O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/27457c8...ip/RdxIE601.cab

    Close all applications and browser windows before you click "fix checked".

    Restart in safe mode

    Open Windows Explorer. Go to Tools, Folder Options and click on the View tab. Make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files". Now click "Apply to all folders" Click "Apply" then "OK".

    Delete this file: C:\WINDOWS\system32\prvdi.exe

    Reboot and post another log.
     
  6. opusesq1

    opusesq1 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    29
    Did everything. I think we got it. Thanks for your help. If I need to do anyhting else, please advise.
     
  7. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    You should post a new hijackthis log just to be sure you are clean
     
  8. opusesq1

    opusesq1 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    29
    will do, Sexplorer just showed up again. ARRRGGGGGG!!!!!!!!
     
  9. mjack547

    mjack547 Malware Specialist

    Joined:
    Sep 1, 2003
    Messages:
    3,181
    Was afaid that would happed
     
  10. opusesq1

    opusesq1 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    29
    here you go:

    Logfile of HijackThis v1.99.0
    Scan saved at 11:38:16 AM, on 1/31/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\BroadJump\Client Foundation\CFD.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\Dell\Support\Alert\bin\NotifyAlert.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\interMute\SpySubtract\SpySub.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\System32\wbem\wmiapsrv.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Documents and Settings\Mark\Desktop\HijackThis.exe

    O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\mcupdate.exe
    O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
    O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://help.bellsouth.net/sdccommon/download/tgctlcm.cab
    O16 - DPF: {01118A01-3E00-11D2-8470-0060089874ED} (SupportSoft Script Runner Class) - https://password.bellsouth.net/sdccommon/download/tgctlsr.cab
    O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1094075923093
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://dar.armstrong.com/ib/databases/actimage30717.cab
    O16 - DPF: {D670D0B3-05AB-4115-9F87-D983EF1AC747} (AOL Downloader Plugin) - http://pak02.pictures.aol.com/ygp/aol/plugin/download/YGPPicDownload.9.0.0.2.cab
    O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
    O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: SAVRoam - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    I went to Trendmicro and the problem cannot be deleted. I went through their clean up procedure but could not locate the files. Thanks!!!!!
     
  11. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Do you know the location of the file Trendmicro found?
     
  12. opusesq1

    opusesq1 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    29
    No, basically stated to delete "PVRI.exe"
     
  13. opusesq1

    opusesq1 Thread Starter

    Joined:
    Jan 24, 2005
    Messages:
    29
    I also deleted "PVRI.exe" and it came back. I do not know how. Thanks.
     
  14. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Run HJT again and put a check in the following:

    O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll

    Close all applications and browser windows before you click "fix checked".


    Download the Pocket KillBox

    Unzip the files to your desktop.

    KillBox.exe.

    Select the Delete on Reboot option.
    In the Full Path of File to Delete field paste the paths below and click the red circle with the white X in it, when it asks you to reboot, click No.

    C:\WINDOWS\system32\prvdi.exe
    C:\WINDOWS\questmod.dll


    Exit killbox.

    Go to Start, Run, type %temp%, click OK
    Delete the entire contents of this folder. (Except for the folders: Temporary internet files, history & cookies.)


    Reboot.

    Let us know if that works.
     
  15. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hit refresh (F5) I did an edit and I want to make sure you are seeing it.
     
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