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Problem with USB ports on laptop Compaq Evo N610c

Discussion in 'Hardware' started by java123, Jan 22, 2007.

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  1. java123

    java123 Thread Starter

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    Hi,

    I have a weird problem with the 2 USB ports of my laptop, I asked a couple of people around and nobody could find a solution. Hopefully one of you guys out there will have an idea!

    I have a laptop Compaq Evo N610c working on Win XP pro SP2. I bought it second hand some months ago, and didn't realize the problem before. The 2 USB ports are not working properly. If I plug my Samsung mp3 player (which work perfectly on everybody else's pc), it makes windows freeze, and there is nothing else to do but reboot. Same with my external harddrive. My digital camera seems to work, but when I transfer pics on the laptop, they are corrupted and not normal (weird "cuts" in the pics).

    After a complete reinstallation of Windows and the USB drivers, it's still the same. A friend suggested to use a PCMCIA USB adapter : it solved the problem for my external harddrive, but I still cannot use my mp3 player or my camera in it.

    Anybody had this problem or can suggest something to try?

    Thanks a lot for your help!
     
  2. bonk

    bonk Banned

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    Welcome,

    Are the USB ports both 2.0
     
  3. JohnWill

    JohnWill Retired Moderator

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    According the the spec's, the USB ports should be 2.0. Do you see the word "Enhanced" in Device Manager on any of the USB components?
     
  4. java123

    java123 Thread Starter

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    Yes both are USB 2.0, it states "enhanced"...
     
  5. bonk

    bonk Banned

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  6. java123

    java123 Thread Starter

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    OMG
    it works! :D
    thanks sooo much for the tip, i just updated the chipset as suggested above...
    I am so happy and grateful, i was thinking about selling it (and feeling guilty not to tell the next owner of those usb ports that didnt work properly) and buy a new one (i dont have money for that!), but now i can keep my notebook for a few more months... it's still a very fast little machine for the price i paid...

    cheers guys!
     
  7. bonk

    bonk Banned

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    Good to hear......thanks for telling us also..as a lot don't get back.
     
  8. JohnWill

    JohnWill Retired Moderator

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    You can mark your own threads solved using the thread tools at the upper right of the screen.© :)
     
  9. bonk

    bonk Banned

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    Hey, JohnWill

    Be thankful they got back and told us the outcome atleast.......I hardly ever see thread Solved
     
  10. JohnWill

    JohnWill Retired Moderator

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    I like to dream. ;)
     
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