Problem with Verison Wireless Broadband: 192.168.1.1?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

bts169

Thread Starter
Joined
Apr 2, 2008
Messages
2
I've been on the phone for hours with Verizon, hoping to get this issue resolved, but even when I manage to get through to a human support rep, they think I'm stupid and offer little assistance. Here's the deal:

I have a Verizon Wireless Broadband router that I'm trying to configure. In my installation guide, it tells me to visit http://192.168.1.1 and enter the default username (admin) and password (password). So I type admin in the User Name box, but when I go to type in my password, the text box is buggy and as soon as I hit the "p" key, 3 asterisks show up in the box. Hmm. So I backspace until only one remains. Next key, "a." 5 asterisks appear. What the hell? The next time I hit backspace, only the first is left. I've tried everything; simply typing the password disregarding the accumulation of asterisks, playing the backspace game until I manage to get all the right letters in, copying and pasting the word "password" from notepad (resulting in about 50 asterisks,) everything. No matter what I do, it won't let me log in! I called Verizon and after a few hours, the only help I could get was an assumption that I'm having "keyboard problems." Obviously not, if I can type this! This may seem like a stupid problem but it's keeping me from configuring my wireless router, so I have to be permanently PLUGGED IN. Can anyone help?
 
Joined
Jan 28, 2008
Messages
1,428
I would suggest you find the reset button on the router. Usually its a hole you put a paperclip in. Hold the button in as you power up the router. This should reset it back to factory defaults. Perhaps a reload will fix the issue.

Otherwise call Verizon back and tell them their router is defective and that it needs to be replaced.
 

bts169

Thread Starter
Joined
Apr 2, 2008
Messages
2
thanks for the response, but no luck. you say this is a router problem? i always assumed it was problematic script in the verizon proxy page or something...
 

JohnWill

Retired Moderator
Joined
Oct 19, 2002
Messages
106,429
If this is the Actiontec MI424WR, ignore the number of *** that appear and just type the proper response. The router deliberately obscures the number of characters entered as a security measure.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online

Top