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Problem with wifi on windows 7?

Discussion in 'Networking' started by olesya67, Jan 29, 2020.

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  1. olesya67

    olesya67 Thread Starter

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  2. TerryNet

    TerryNet Moderator

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    Well, "wifi is not working" covers a lot of sins. Is it switched on? The proper chipset and wireless drivers from HP's web site installed? What exactly happens when you try to connect to a network (if you can even get that far)?

    What (brand and model) wireless adapter?
     
  3. DaveA

    DaveA Trusted Advisor Spam Fighter

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    Also do you have a windows 7 driver install for the WiFi device?
     
  4. olesya67

    olesya67 Thread Starter

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    Wifi breaks every minute, have to click TROUBLESHOOTING
    wifi: Intel corporatoin wireless
     
  5. flavallee

    flavallee Trusted Advisor

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    You have a HP Pavilion g6-2231tx Notebook PC which originally came with Windows 8 64-bit.
    It has a Realtek 10/100 base-T ethernet device.
    It has an Atheros or Intel or Ralink 802.11b/g/n wireless device.
    It has full driver support for Windows 7 and 8 and 8.1 64-bit.

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  6. lynx1021

    lynx1021

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    He will have to look in the device manager to see which brand wireless he has. I had issues with slow speed on my Toshiba and ended buying a USB dongle for Wi-fi.
     
  7. flavallee

    flavallee Trusted Advisor

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    lynx1021:
    According to what he said in post #4, his HP laptop may have an Intel wireless device.

    olesya67:
    Go into the Device Manager, then double-click the wireless device to open its properties window.
    Click the "Driver" tab, then advise us what the exact driver version is that's listed there.
    Click the "Details" tab, then select "Hardware Ids" in the list, then advise us what the exact 4-character codes are that follow VEN_ and DEV_ in those strings.

    ---------------------------------------------------------------
     
    Last edited: Jan 29, 2020
  8. TerryNet

    TerryNet Moderator

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    I said nothing about my HP laptop nor Intel in post #2. I asked questions. I have more to ask, but won't unless and until I get answers to those.
     
  9. flavallee

    flavallee Trusted Advisor

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    I meant to say "post #4" and have corrected that reply.

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  10. lynx1021

    lynx1021

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    Oh, I see in post #4 he said intel here are the drivers , may need to install
    Intel My WiFi and Wireless Drivers

    Version:

    Release date:

    15.9 Rev.D

    Jan 18, 2014

    See full detailsHP's Terms of Use
    Download

    15.9 Rev.D
    Strange
    15.2.0.19 Rev. 168.5 MB Jan 30, 2014
    has a later date but older number.
     
  11. olesya67

    olesya67 Thread Starter

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    Thank you all, the problem is solved, reinstalling the driver
     
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