Problem with Window Explorer

[airdale]

Hi
The problem is I have XP os. Month old computer
I am having problem with Window Explorer, when I try to view pictures that are already loaded on the computer and were already viewed at on time or another. I get some folders that will not have thumbnail photos on the outside of the folder like others, but they did at one time. I get a DEP
(Data Execution Prevention) error saying that window explorer has encountered a problem and will close, the program closes and I return to the desktop background.
I have tried tech support they said to reformat,they said it sounds like a corrupt software. before I do this system restore does anyone have any info on this problem, if so I would appreciate the help.

Thankyou Airdale

 

[lotuseclat79]

I had a similar problem after I had created a shortcut to Windows Explorer after I had upgraded my system from Win98SE to WinXP Pro SP2. It only seemed natural to create the shortcut being more familiar with Windows Explorer under Win98SE, but I knew nothing about Data Execution Prevention.

Here is what I did to resolve my problem as a stopgap measure:

Start->Control Panel->System->Advanced tab->Performance Settings button brings up Performance Options

Click on Data Execution Prevention
Toggle radio button: Turn on DEP for all programs and services except those I select

Click on Add button and Browse for Windows Explorer and add it to exceptions, then click on Apply and then Ok

I never now use Windows Explorer directly by double-clicking on it or a shortcut icon to it.

I use the Start->My Computer->Local Disk (C) instead.

Hope this helps,

-- Tom

 

[airdale]

Thanks lotuseclat79
That worked so far no errors.

Thanks again
Airdale